Jess,
But that is the host running IMail (the SMTP service reports this in the
log)! Yes, you might not be 'using' this domain, but IMail is. If this first
domain (on the Primary IP) is not configured correctly, you can have
problems. I'm guessing that the name used by IMail does not agree with the
hostname/domain name in the TCPIP settings and/or the HOSTS file is not
correct.
Enjoy your coffee!
Daniel Donnelly
Ipswitch Technical Support
________________________________________________________
See our Knowledge Base at http://support.ipswitch.com/kb
----- Original Message -----
From: "Jess Coburn" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Wednesday, August 09, 2000 10:04 AM
Subject: RE: [IMail Forum] 6.04 SMTP server on W2K dies when someone
connects!
Thanks for your time Daniel. I found my serial number and got my coffee now
so I'm going to call support back today.
yes the DNS on the ai-hosting.com domain is SCREWED to say the least but
that domain is not being used for email at this time. it's the other
domains.
Jess
> -----Original Message-----
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED]]On Behalf Of Daniel Donnelly
> Sent: Tuesday, August 08, 2000 5:24 PM
> To: [EMAIL PROTECTED]
> Subject: Re: [IMail Forum] 6.04 SMTP server on W2K dies when
> someone connects!
>
>
> Jess,
>
> Well, the subject of your message is not quite correct as I was able to
> connect to ai1011.ai-hosting.com (as were almost 900 other SMTP
> connections,
> since the last restart) and issue several SMTP commands, left the
> connection
> open for 5 minuutes and then picked up right where I left off. So, either
> the situation was not occuring at that time, or the SMTP service is not
> really going 'down', or I've got the wrong server. (Just tried again and
> several connections attempts were refused and once connected, it appeared
> the service had just restarted). Tried again later, still, using
> both names
> (see below) and this time, connections were accepted as often as not, and
> the SMTP service reports more connections were accepted (but service was
> restarted recently).
>
> BTW, the ai-hosting.com domain does not appear to have a MX
> record, which it
> should, if you ever expect people to use addresses of
> '[EMAIL PROTECTED]'
> (but it has lots of A records).
>
> The only things that can restart the service are some monitoring tool and
> IMails own IMonitor service. In IMonitor, please try disabling
> the 'restart
> service' and see if the log file shows any change. If using a
> monitor tool,
> maybe its settings are too 'strict' and it is attempting to restart the
> service, when it is not 'really' down.
>
> That you are seeing a problem with 6.0x and not (supposedly) with 5.0x,
> makes me think some basic configuration of the system, is not the way it
> should be. Most likely is the Host and Domain names in the TCPIP settings
> and the HOSTS file, along with using a name that is different
> from the name,
> in IMail, for the Official Host Name, on the Primary IP. In
> effect, it is a
> 'name resolution' problem.
>
> I also see in DNS, that NS2.ai-hosting.com has the same IP as
> ai1011.ai-hosting.com. This could be what I'm talking about! Telling IMail
> to use a 'different' name from what the TCPIP settings use. There is a
> simple technique to allow you to do this, by adding an entry into
> the HOSTS
> file (see the V6.0 manual, pg 26).
>
> PS, I've been monitoring the host with WUG over the last hour or so and so
> far it has not shown and outage. This tells me the time it may be down, is
> probably less than a minute (I'm checking every 30 seconds).
>
> Daniel Donnelly
> Ipswitch Technical Support
> ________________________________________________________
> See our Knowledge Base at http://support.ipswitch.com/kb
>
>
> ----- Original Message -----
> From: "Jess Coburn" <[EMAIL PROTECTED]>
> To: <[EMAIL PROTECTED]>
> Sent: Tuesday, August 08, 2000 11:48 AM
> Subject: [IMail Forum] 6.04 SMTP server on W2K dies when someone connects!
>
>
> > This is really strange. My SMTP service dies (but does restart) when
> someone
> > connects to it. I have talked to one client and he's simply
> using outlook
> > express 5.5 from MSN's network. It only affects the SMTP server but this
> is
> > not good at all...
> >
> > I've watched this now for two days (Since I can't call ipswitch
> without my
> > service agreement number and serial number which are at home UGH!) since
> > upgrading from 5. The last time we installed 6.02 on this box the SMTP
> > server just died altogether and would only queue email and not
> deliver no
> > matter what we tried so we rolled back to 5. I'd hate to have
> to roll back
> > again as this really should be working. What's terrible is
> these guys are
> > hitting the mail server every 2 minutes! So it's going down every two
> > minutes, then up in a minute and then back down in a minute when he hits
> the
> > mail again! This is obviously screwing things up.
> >
> >
> > So anyone else seen this problem and have a solution?
> >
> > here's some snippets from the logs:
> >
> > 08:08 09:36 SMTPD(00BB0228) [208.2.130.54] connect 38.31.5.179 port 1030
> > 08:08 09:36 SMTPD(00BB0228) [38.31.5.179] EHLO herman
> > 08:08 09:38 SMTPD(015F0252) server starting on port 25 of
> > ai1011.ai-hosting.com
> >
> > 08:08 07:39 SMTPD(0E6300A8) [216.59.90.136] EHLO host
> > 08:08 07:41 SMTPD(09830200) server starting on port 25 of
> > ai1011.ai-hosting.com
> > 08:08 07:41 SMTPD(02720198) [208.2.130.52] connect
> 194.69.100.39 port 1033
> >
> > 08:07 00:04 SMTPD(001D00AE) [208.2.130.3] connect 208.2.130.3 port 3418
> > 08:07 00:04 SMTPD(004301EC) [208.2.130.97] connect 63.21.3.12 port 1873
> > 08:07 00:04 SMTPD(004301EC) [63.21.3.12] EHLO mcwhorter
> > 08:07 00:06 SMTPD(0023021C) server starting on port 25 of
> > ai1011.ai-hosting.com
> > 08:07 00:07 SMTPD(00250220) [208.2.130.97] connect 63.21.3.12 port 1877
> > 08:07 00:07 SMTPD(00250220) [63.21.3.12] EHLO mcwhorter
> > 08:07 00:07 SMTPD(0024021C) server starting on port 25 of
> > ai1011.ai-hosting.com
> > 08:07 00:08 SMTPD(000D016E) [208.2.130.3] connect 208.2.130.3 port 3455
> > 08:07 00:09 SMTPD(000E00A8) [208.2.130.97] connect 63.21.3.12 port 1881
> > 08:07 00:09 SMTPD(000E00A8) [63.21.3.12] EHLO mcwhorter
> > 08:07 00:10 SMTPD(003A01BA) server starting on port 25 of
> > ai1011.ai-hosting.com
> > 08:07 00:10 SMTPD(006301D0) [208.2.130.199] connect 202.108.10.131 port
> 2443
> > 08:07 00:10 SMTPD(006301D0) [202.108.10.131] HELO localhost
> >
> >
>
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>
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