Thanks for your time Daniel. I found my serial number and got my coffee now so I'm
going to call support back today.
yes the DNS on the ai-hosting.com domain is SCREWED to say the least but that domain
is not being used for email at this time. it's the other domains.
Jess
> -----Original Message-----
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED]]On Behalf Of Daniel Donnelly
> Sent: Tuesday, August 08, 2000 5:24 PM
> To: [EMAIL PROTECTED]
> Subject: Re: [IMail Forum] 6.04 SMTP server on W2K dies when
> someone connects!
>
>
> Jess,
>
> Well, the subject of your message is not quite correct as I was able to
> connect to ai1011.ai-hosting.com (as were almost 900 other SMTP
> connections,
> since the last restart) and issue several SMTP commands, left the
> connection
> open for 5 minuutes and then picked up right where I left off. So, either
> the situation was not occuring at that time, or the SMTP service is not
> really going 'down', or I've got the wrong server. (Just tried again and
> several connections attempts were refused and once connected, it appeared
> the service had just restarted). Tried again later, still, using
> both names
> (see below) and this time, connections were accepted as often as not, and
> the SMTP service reports more connections were accepted (but service was
> restarted recently).
>
> BTW, the ai-hosting.com domain does not appear to have a MX
> record, which it
> should, if you ever expect people to use addresses of
> '[EMAIL PROTECTED]'
> (but it has lots of A records).
>
> The only things that can restart the service are some monitoring tool and
> IMails own IMonitor service. In IMonitor, please try disabling
> the 'restart
> service' and see if the log file shows any change. If using a
> monitor tool,
> maybe its settings are too 'strict' and it is attempting to restart the
> service, when it is not 'really' down.
>
> That you are seeing a problem with 6.0x and not (supposedly) with 5.0x,
> makes me think some basic configuration of the system, is not the way it
> should be. Most likely is the Host and Domain names in the TCPIP settings
> and the HOSTS file, along with using a name that is different
> from the name,
> in IMail, for the Official Host Name, on the Primary IP. In
> effect, it is a
> 'name resolution' problem.
>
> I also see in DNS, that NS2.ai-hosting.com has the same IP as
> ai1011.ai-hosting.com. This could be what I'm talking about! Telling IMail
> to use a 'different' name from what the TCPIP settings use. There is a
> simple technique to allow you to do this, by adding an entry into
> the HOSTS
> file (see the V6.0 manual, pg 26).
>
> PS, I've been monitoring the host with WUG over the last hour or so and so
> far it has not shown and outage. This tells me the time it may be down, is
> probably less than a minute (I'm checking every 30 seconds).
>
> Daniel Donnelly
> Ipswitch Technical Support
> ________________________________________________________
> See our Knowledge Base at http://support.ipswitch.com/kb
>
>
> ----- Original Message -----
> From: "Jess Coburn" <[EMAIL PROTECTED]>
> To: <[EMAIL PROTECTED]>
> Sent: Tuesday, August 08, 2000 11:48 AM
> Subject: [IMail Forum] 6.04 SMTP server on W2K dies when someone connects!
>
>
> > This is really strange. My SMTP service dies (but does restart) when
> someone
> > connects to it. I have talked to one client and he's simply
> using outlook
> > express 5.5 from MSN's network. It only affects the SMTP server but this
> is
> > not good at all...
> >
> > I've watched this now for two days (Since I can't call ipswitch
> without my
> > service agreement number and serial number which are at home UGH!) since
> > upgrading from 5. The last time we installed 6.02 on this box the SMTP
> > server just died altogether and would only queue email and not
> deliver no
> > matter what we tried so we rolled back to 5. I'd hate to have
> to roll back
> > again as this really should be working. What's terrible is
> these guys are
> > hitting the mail server every 2 minutes! So it's going down every two
> > minutes, then up in a minute and then back down in a minute when he hits
> the
> > mail again! This is obviously screwing things up.
> >
> >
> > So anyone else seen this problem and have a solution?
> >
> > here's some snippets from the logs:
> >
> > 08:08 09:36 SMTPD(00BB0228) [208.2.130.54] connect 38.31.5.179 port 1030
> > 08:08 09:36 SMTPD(00BB0228) [38.31.5.179] EHLO herman
> > 08:08 09:38 SMTPD(015F0252) server starting on port 25 of
> > ai1011.ai-hosting.com
> >
> > 08:08 07:39 SMTPD(0E6300A8) [216.59.90.136] EHLO host
> > 08:08 07:41 SMTPD(09830200) server starting on port 25 of
> > ai1011.ai-hosting.com
> > 08:08 07:41 SMTPD(02720198) [208.2.130.52] connect
> 194.69.100.39 port 1033
> >
> > 08:07 00:04 SMTPD(001D00AE) [208.2.130.3] connect 208.2.130.3 port 3418
> > 08:07 00:04 SMTPD(004301EC) [208.2.130.97] connect 63.21.3.12 port 1873
> > 08:07 00:04 SMTPD(004301EC) [63.21.3.12] EHLO mcwhorter
> > 08:07 00:06 SMTPD(0023021C) server starting on port 25 of
> > ai1011.ai-hosting.com
> > 08:07 00:07 SMTPD(00250220) [208.2.130.97] connect 63.21.3.12 port 1877
> > 08:07 00:07 SMTPD(00250220) [63.21.3.12] EHLO mcwhorter
> > 08:07 00:07 SMTPD(0024021C) server starting on port 25 of
> > ai1011.ai-hosting.com
> > 08:07 00:08 SMTPD(000D016E) [208.2.130.3] connect 208.2.130.3 port 3455
> > 08:07 00:09 SMTPD(000E00A8) [208.2.130.97] connect 63.21.3.12 port 1881
> > 08:07 00:09 SMTPD(000E00A8) [63.21.3.12] EHLO mcwhorter
> > 08:07 00:10 SMTPD(003A01BA) server starting on port 25 of
> > ai1011.ai-hosting.com
> > 08:07 00:10 SMTPD(006301D0) [208.2.130.199] connect 202.108.10.131 port
> 2443
> > 08:07 00:10 SMTPD(006301D0) [202.108.10.131] HELO localhost
> >
> >
>
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