There is more than likely no problem at all with IMail. It is probably your
firewall setup. If you are just using POP3 and SMTP just make sure that port
110 (POP3) and port 25 (SMTP) are open though the firewall. Unless you are
running your mail servies on diffrent ports for some reason.
Brian Hitchcock
----- Original Message -----
From: "Patrick Chin" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Thursday, August 17, 2000 11:06 AM
Subject: [IMail Forum] Problem downloading mail
> All,
> I have a very peculiar problem, and I need answers ASAP. This is a top
> priority for me.
>
> The problem:
> I have IMail 6.04 setup here on our servers. All our users from within the
> firewall can get to their email with no problem. THe problem is our users
> from outside the firewall. They have problems ranging from not being able
to
> download, to mail client freezing to simply cannot see our servers (ping
> comes back saying destination unreachable).
>
> THis started happening about 15 days ago, and I started about 10 days ago
> with this company. I am very new to IMAIL and have little knowledge to
what
> needs to be configured or checked.
>
> Please help. I need pointers as to where to check for faults if there's
any,
> and how to fix it.
>
> Thanks
>
> Patrick Chin
> Novara Computer Services Inc.
>
> Please visit http://www.ipswitch.com/support/mailing-lists.html
> to be removed from this list.
>
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