Scott,
Actually we used USR modems during testing of the Fax and they worked OK,
but when the Fax software checks the modem and saves its configuration, the
modem reports capabilities that is does not fully support. This is easily
fixed by modification of the faxman32.ini (in the imail dir) file. Here is
one that was created with my Sportster:
[FaxGeneral]
AutoShutdown=ON
[Port1]
Send=1
Receive=1
Class1=1
Class2=0
Class20=1
To fix your problem, change the Class20=1 line to:
Class20=0
and save (a backup copy, too, in case the Fax Configure is run again). I
named my backup file 'faxman32.inj'.
If I remember correctly, the symptoms were exactly the same as yours.
Daniel Donnelly
Ipswitch Technical Support
________________________________________________________
See our Knowledge Base at http://support.ipswitch.com/kb
----- Original Message -----
From: "Scott MacLean" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Thursday, August 17, 2000 11:43 PM
Subject: [IMail Forum] Fax Transmissions
>
> I have an IMail 6.04 server running with the Fax option installed. I've
had
> it running now for close to a month, and have yet to get the Fax system
> working properly.
>
> The fax modem in question is a USRobotics Sportster 56K internal on a
> dedicated phone line - nothing odd or unusual.
>
> Whenever a fax is sent through the server, the system faxes it out
> immediately. The fax is received fine by the recipient. However, for some
> reason the server seems to think it failed - and tries four more times.
> Each time the fax is received properly, and each time the server thinks it
> failed. Eventually, the server "gives up" and sends an error back to the
> author of the email detailing the "failure". Meanwhile, the recipient is
> left holding five copies of the same fax.
>
> I don't want to set the retry=0, as this will stop it from resending faxes
> to legitimately busy numbers. I've tried sending to various recipients -
> several different fax machines and two fax modems. The same thing happens
> every time regardless of the recipient.
>
> Any suggestions would be more than welcome.
> __________________________________________________________________________
> Scott MacLean, CASMEL-I http://www.nerosoft.com
> [EMAIL PROTECTED] ICQ: 9184011
>
> Please visit http://www.ipswitch.com/support/mailing-lists.html
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>
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