No. They're a regional office of a large travel agency. They've always been required by their tech support to use Netscape. Everything looks good on their end. We are their ISP, and haven't changed a thing lately. Strange thing is that I also receive the same error here. I have Messenger installed but never use it. I tried two of their user's accounts and received the same error each time.
dhardison ----- Original Message ----- From: Todd Holt <[EMAIL PROTECTED]> To: <[EMAIL PROTECTED]> Sent: Friday, November 16, 2001 11:17 PM Subject: RE: [IMail Forum] Netscape Error Message > Is today the first time they tried using Netscape Messenger? Are they using > a new connection method/ISP/DSL/DUL/etc? Are they using new computers? > Maybe their ISP has changed port restrictions on their firewall recently. > > -----Original Message----- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED]]On Behalf Of dhardison > Sent: Friday, November 16, 2001 4:21 PM > To: [EMAIL PROTECTED] > Subject: Re: [IMail Forum] Netscape Error Message > > > hrrm.. > > Don't have APOP selected. > > In POP settings, I have selected: > Enable XTND XMIT command. > Allow Remote Password Changes > Auto-Deny Possible Hack Attempts. > > Strange thing is, I haven't changed any of the settings. APOP has never > been selected. These guys just call up today and say they can't receive > mail, and I can duplicate the problem here. > > dhardison > > > ----- Original Message ----- > From: Trent M. Davenport <[EMAIL PROTECTED]> > To: <[EMAIL PROTECTED]> > Sent: Friday, November 16, 2001 4:51 PM > Subject: RE: [IMail Forum] Netscape Error Message > > > > Had the same problem. Resolved it by turning off APOP in the POP > settings. > > > > Trent > > ----------- > > Trent M. Davenport - Systems Administrator > > Northern Television Systems Ltd - WHTV > > 203-4103 4th Avenue, Whitehorse, YT Y1A 1H6 > > (867) 393-2225 X204, (867) 393-2224 FAX > > www.whtvcable.com <http://www.whtvcable.com> ( > > [EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]> ) > > > > > > -----Original Message----- > > From: [EMAIL PROTECTED] > > [mailto:[EMAIL PROTECTED]]On Behalf Of dhardison > > Sent: November 16, 2001 12:39 PM > > To: [EMAIL PROTECTED] > > Subject: [IMail Forum] Netscape Error Message > > > > > > > > We're running Imail 6.06 on Windows 2000 Server. > > > > Just today, I've had two customers call and say they cannot > > retrieve email through Netscape Messenger ( pop3 accounts ). > > They are able to send emails with no problem. > > > > I have been able to duplicate the problem on a machine here > > in the office using Netscape 4.72 > > I am able to download the email through Outlook Express. > > > > Logging into the mail server with Messenger gives an error: > > "An error occurred while getting messages from the POP3 mail server. > > You should contact the administrator for this server or try again later". > > > > > > I also have a user running MacOS using Outlook Express receiving error > > 16999. > > "The POP server returned an unexpected reply to a command that Outlook > > issued" > > > > > > Where can I start to look? > > > > Thanks, > > Douglas Hardison > > [EMAIL PROTECTED] > > > > > > > > > > > > Please visit http://www.ipswitch.com/support/mailing-lists.html > > to be removed from this list. > > > > An Archive of this list is available at: > > http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ > > > > > > Please visit http://www.ipswitch.com/support/mailing-lists.html > > to be removed from this list. > > > > An Archive of this list is available at: > > http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ > > > > > Please visit http://www.ipswitch.com/support/mailing-lists.html > to be removed from this list. > > An Archive of this list is available at: > http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ > > > Please visit http://www.ipswitch.com/support/mailing-lists.html > to be removed from this list. > > An Archive of this list is available at: > http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ > Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list. An Archive of this list is available at: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/
