Ok I can tell you that with a virtual domain you have to setup the user name a little different in Netscape and also with Eduora. When it sends over the used id it will send it as [EMAIL PROTECTED] imail will see it as [EMAIL PROTECTED], in the user id feild you have to set it up to read user$[EMAIL PROTECTED], Imail will then look at this an see [EMAIL PROTECTED] I found this to work in Eduora and Netscape v6.
Jessie ---------- Original Message ---------------------------------- From: "dhardison" <[EMAIL PROTECTED]> Reply-To: [EMAIL PROTECTED] Date: Sat, 17 Nov 2001 10:17:52 -0500 >Although we do host virtual domains on the server, this is not one of them. >It's an account under our primary domain name. > >I've actually gone into one of the user's folders on the server and deleted >their >main.uid file, as well as a file named main.nui. A brief look at some other >user >accounts doesn't show this file, so I'm curious what its purpose is. > >I set up the account in Messenger again and downloaded the mail >without any error. > >I would really like to find out what caused this in the first place if >possible. >I don't want to have to give excuses every week as to why someone's mail >isn't working. > >dhardison > >----- Original Message ----- >From: Jessie Mason <[EMAIL PROTECTED]> >To: <[EMAIL PROTECTED]> >Sent: Saturday, November 17, 2001 9:50 AM >Subject: Re: [IMail Forum] Netscape Error Message > > >> Is this account a virtual account on your mail server? If so it is an easy >problem to fix. >> >> Jessie >> valp.net >> >> ---------- Original Message ---------------------------------- >> From: "dhardison" <[EMAIL PROTECTED]> >> Reply-To: [EMAIL PROTECTED] >> Date: Sat, 17 Nov 2001 09:13:45 -0500 >> >> >No. They're a regional office of a large travel agency. They've always >been >> >required by their tech support to use Netscape. >> >Everything looks good on their end. >> >We are their ISP, and haven't changed a thing lately. >> >Strange thing is that I also receive the same error here. I have >Messenger >> >installed but never use it. I tried two of their user's accounts and >> >received >> >the same error each time. >> > >> >dhardison >> > >> > >> >----- Original Message ----- >> >From: Todd Holt <[EMAIL PROTECTED]> >> >To: <[EMAIL PROTECTED]> >> >Sent: Friday, November 16, 2001 11:17 PM >> >Subject: RE: [IMail Forum] Netscape Error Message >> > >> > >> >> Is today the first time they tried using Netscape Messenger? Are they >> >using >> >> a new connection method/ISP/DSL/DUL/etc? Are they using new computers? >> >> Maybe their ISP has changed port restrictions on their firewall >recently. >> >> >> >> -----Original Message----- >> >> From: [EMAIL PROTECTED] >> >> [mailto:[EMAIL PROTECTED]]On Behalf Of dhardison >> >> Sent: Friday, November 16, 2001 4:21 PM >> >> To: [EMAIL PROTECTED] >> >> Subject: Re: [IMail Forum] Netscape Error Message >> >> >> >> >> >> hrrm.. >> >> >> >> Don't have APOP selected. >> >> >> >> In POP settings, I have selected: >> >> Enable XTND XMIT command. >> >> Allow Remote Password Changes >> >> Auto-Deny Possible Hack Attempts. >> >> >> >> Strange thing is, I haven't changed any of the settings. APOP has never >> >> been selected. These guys just call up today and say they can't receive >> >> mail, and I can duplicate the problem here. >> >> >> >> dhardison >> >> >> >> >> >> ----- Original Message ----- >> >> From: Trent M. Davenport <[EMAIL PROTECTED]> >> >> To: <[EMAIL PROTECTED]> >> >> Sent: Friday, November 16, 2001 4:51 PM >> >> Subject: RE: [IMail Forum] Netscape Error Message >> >> >> >> >> >> > Had the same problem. Resolved it by turning off APOP in the POP >> >> settings. >> >> > >> >> > Trent >> >> > ----------- >> >> > Trent M. Davenport - Systems Administrator >> >> > Northern Television Systems Ltd - WHTV >> >> > 203-4103 4th Avenue, Whitehorse, YT Y1A 1H6 >> >> > (867) 393-2225 X204, (867) 393-2224 FAX >> >> > www.whtvcable.com <http://www.whtvcable.com> ( >> >> > [EMAIL PROTECTED] ><mailto:[EMAIL PROTECTED]> ) >> >> > >> >> > >> >> > -----Original Message----- >> >> > From: [EMAIL PROTECTED] >> >> > [mailto:[EMAIL PROTECTED]]On Behalf Of dhardison >> >> > Sent: November 16, 2001 12:39 PM >> >> > To: [EMAIL PROTECTED] >> >> > Subject: [IMail Forum] Netscape Error Message >> >> > >> >> > >> >> > >> >> > We're running Imail 6.06 on Windows 2000 Server. >> >> > >> >> > Just today, I've had two customers call and say they cannot >> >> > retrieve email through Netscape Messenger ( pop3 accounts ). >> >> > They are able to send emails with no problem. >> >> > >> >> > I have been able to duplicate the problem on a machine here >> >> > in the office using Netscape 4.72 >> >> > I am able to download the email through Outlook Express. >> >> > >> >> > Logging into the mail server with Messenger gives an error: >> >> > "An error occurred while getting messages from the POP3 mail server. >> >> > You should contact the administrator for this server or try again >> >later". >> >> > >> >> > >> >> > I also have a user running MacOS using Outlook Express receiving >error >> >> > 16999. >> >> > "The POP server returned an unexpected reply to a command that >Outlook >> >> > issued" >> >> > >> >> > >> >> > Where can I start to look? >> >> > >> >> > Thanks, >> >> > Douglas Hardison >> >> > [EMAIL PROTECTED] >> >> > >> >> > >> >> > >> >> > >> >> > >> >> > Please visit http://www.ipswitch.com/support/mailing-lists.html >> >> > to be removed from this list. >> >> > >> >> > An Archive of this list is available at: >> >> > http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ >> >> > >> >> > >> >> > Please visit http://www.ipswitch.com/support/mailing-lists.html >> >> > to be removed from this list. >> >> > >> >> > An Archive of this list is available at: >> >> > http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ >> >> > >> >> >> >> >> >> Please visit http://www.ipswitch.com/support/mailing-lists.html >> >> to be removed from this list. >> >> >> >> An Archive of this list is available at: >> >> http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ >> >> >> >> >> >> Please visit http://www.ipswitch.com/support/mailing-lists.html >> >> to be removed from this list. >> >> >> >> An Archive of this list is available at: >> >> http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ >> >> >> > >> > >> >Please visit http://www.ipswitch.com/support/mailing-lists.html >> >to be removed from this list. >> > >> >An Archive of this list is available at: >> >http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ >> > >> >> -- >> ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ >> Jessie Mason >> Internet / Cable Technician >> Valparaiso Broadband Communication Systems >> 850.729.5404 >> [EMAIL PROTECTED] >> ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ >> -- >> >> Please visit http://www.ipswitch.com/support/mailing-lists.html >> to be removed from this list. >> >> An Archive of this list is available at: >> http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ >> > > >Please visit http://www.ipswitch.com/support/mailing-lists.html >to be removed from this list. > >An Archive of this list is available at: >http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ > -- ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Jessie Mason Internet / Cable Technician Valparaiso Broadband Communication Systems 850.729.5404 [EMAIL PROTECTED] ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ -- Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list. An Archive of this list is available at: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/
