<snip>
>I need some advice from some of you experts. Newton Medical
>Center has a full AT&T T1 line coming into a firewall that NATs to
>our IMAIL Server.
>When coming through the Internet, KWM is slow and does not load
>all the images. Internally it works fine.
>What we did was change the KWM config .cgi file to a Windows2000
>Professional Workstation box running IIS5.0. On that box is KWM
>Images. We do not use DNS or DHCP internally to the hospital.
>Every device has a static IP address. In the .cgi file we
>changed, I put it this way /XX.XX.X.X/Webmail Where Webmail is a
>virtual directory for KWM Images.
>This works fine internally. But, on the Internet through our
>firewall and NAT it does not. AS I said before, it does not load
>images. Plus, when I try to trace route from my home DSL
>connection or other connections...the trace route dies and nothing
>can be shown. I can still ping the box, but TR dies. Maybe that
>is altogether another issue, but in my head I am putting the two
>together.
>Can anyone give me some ideas as to what to check or what I am
>doing wrong?
>Lee Buller
>IS Manager
>Newton Medical Center
Is the static IP private or public? I assume its private from what
you have said - in that case when you're on the internet you have
no way of routing to the private IP. Therefore no images - they need
to be made publicly accessible.
-Nathan.
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