> >Not an option Eric...I have had no probs at all till this fix so I will NOT > >reinstall a 7.x and then attempt the upgrade...I have a 24x7 Mail service > so > >every second I am down I get bitched at and lose some money > > OK, hold off for now... > > We'll get the patch thing straightened out as far as the file identification > problem goes.
Good to hear on that..... > However, there is no way to replace a file that is in use by a running > process without stopping that process at some point. What the patch (should > be doing) is putting the files out there with a slightly modified name. At > the end of a successful install, if it detects that some of the processes > (services) where in fact running, it tells you that you MUST reboot for the > patch to take effect. (This reboot message is easy to ignore, and frequently > is) This is because when you reboot, a script is run by NT that renames the > files back to the original while the old files are deleted. That is how all > patches work. Not happening here Eric.....We stopped everything (even things outside of Imail) to install the software....The dadgum thing still gives errors.....It seems that the problem is File ID and I will look forward to that fix....I know there are folks who do not know better and just install stuff but we are not one of those (even though I am a hillbilly and live in the Appalachians <G>)...... > If I may make a suggestion, wait til your customers complain about something > that is corrected in this patch and then tell them you need to schedule a > little bit of downtime to make the correction. Then do it during a period > of minimal activity. Already did a scheduled down that did not work (and then told folks there would be a second interruption while we tested).....Next one needs to work bubby....I already have a problem with these last two patches that I have to upgrade every Domain for their templates since you do not include them (and I have over 150 domains that use their own Web Folders and IPs)...So when I did the last upgrade I had to copy the new Web Shit to each damn domain (and that took over an hour)...And now you changed things so I D/L'd new templates and have to do the same thing AFTER the upgrade works :-)....Sorry to be a PITA but when you put a fix out it SHOULD upgrade all registered domains for Web so that folks who use your stuff do not have to spend a lengthy time moving stuff to each domain....I realize there are folks who use other templates BUT we (and many others) use the ones you provide.....So just update them with the patches :-) > Sorry for the trouble this has caused! It is part of upgrading and fixing problems so it is not a problem unless things get worse :-) Steve Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list. An Archive of this list is available at: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/
