Great... Thanks for the info Len... The user just called and said that he started to receive his messages. Apparently there was one message in his outbox with an attachment that wouldn't go... When he deleted it then he started receiving from the server.
However, as he was trying to pull down the messages he got about 11 and then it got hung up. My experience has been (go ahead Len, say WHAM) to delete the next message in line (which would have an attachment), and then it would continue to download. Why would this one message on the server stop the download process of all e-mails? (oops, probably in the archived forums, I couldn't find it in the KB though). Thanks, WHAM or no WHAM, Jason Alba IT Manager tel: 208.232.8599 x323 fax: 208.232.6068 http://www.varsitycontractors.com -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]] On Behalf Of Len Conrad Sent: Wednesday, March 06, 2002 7:13 PM To: [EMAIL PROTECTED] Subject: Re: [IMail Forum] send but not receive >I imagine I will get hammered for not looking hard enough in the KB and >archives, but I couldn't find any reference to this problem... Sorry >guys... wham!! :)) >I have a user that can send just fine (using Outlook 97 or 98), but >can't receive. When he does a send/receive he doesn't get an error... >It just looks like there isn't anything on the server. is he using the right hostname or ip address in his mail program for the pop server? >He can ping the mail server, so I know he is connected. I walked >through the settings with him, and everything looks right (even if they >weren't right, wouldn't he at least get an error message?) > >I have looked in the log files atta boy!! :)) >, but can't really make sense out of them. wham!! look in the POP3 panel, and see where you have POP3 logging is going, and then go look there, for all lines with "POP3D", and search for the client's account name. >I think I am looking for a "HELO username" wham!! >, doesn't that mean that >username has logged on? wham! > Also, where can I find documentation on log >file garble? HELO and EHLO particularly interest me... those are SMTP commands for the remote client sending mail to Imail, not for reading mailboxes. again, look in the SMTP panel and see where you have SMTP logging and search for the user account name. Len http://MenAndMice.com/DNS-training http://BIND8NT.MEIway.com : ISC BIND for NT4 & W2K http://IMGate.MEIway.com : Build free, hi-perf, anti-abuse mail gateways Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list. An Archive of this list is available at: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list. An Archive of this list is available at: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/
