If for whatever reason iMail cannot connect to the odbc external database, i.e. the database server crashes, all messages are bounced as user unknown. Is there a way to configure iMail to just appear offline with it cannot connect to the database, rather than bounce messages as user unknown? If there isn't, I'd like to request the functionality.
If an email server cannot find you, it will re-queue the messages for later delivery based upon their settings. The way it exists now, all the incoming messages actually get bounced as users unknown, which makes it appear like all the accounts no longer exist, which from the iMail point of view, they don't because it can't connect to the database that houses the email addresses. I've seen this a couple times. Occasionally, when we lose our Internet connection from our provider, for some reason our database server crashes, thus causing this condition. Then when the Internet connection returns, all messages from that point, until I find out what is going on, get bounced as user unknown. A real pain in the butt for people who are on lists. Most lists these days will unsubscribe you with a single bounced message. Both SMTP and POP3 still respond but all authentication fails. Even if the database restores itself to functionality, without stopping and restarting the mail services, messages continue to get bounced. Trent ----------- Trent M. Davenport - Systems Administrator Northern Television Systems Ltd - WHTV 203-4103 4th Avenue, Whitehorse, YT Y1A 1H6 (867) 393-2225 X204, (867) 393-2224 FAX www.whtvcable.com <http://www.whtvcable.com> ( [EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]> ) Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list. An Archive of this list is available at: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Please visit the Knowledge Base for answers to frequently asked questions: http://www.ipswitch.com/support/IMail/
