I believe that IMGate can store messages if the server is unavailable. That would prevent the bounce and simple allow for a delayed delivery until the server was back up again.
Kevin Childers ,,,,, ����} ~' Customer Support Desk (910) 486-7845 / (888) 228-0312 Fayetteville Internet Communications APCNet - FayNet - NetQuick - QuickWAN The Carolinas' Fastest Internet Communications Provider ----- Original Message ----- From: "Trent M. Davenport" <[EMAIL PROTECTED]> To: <[EMAIL PROTECTED]> Cc: <[EMAIL PROTECTED]> Sent: Monday, April 15, 2002 7:44 PM Subject: [IMail Forum] External database - user unknown > If for whatever reason iMail cannot connect to the odbc external database, > i.e. the database server crashes, all messages are bounced as user unknown. > Is there a way to configure iMail to just appear offline with it cannot > connect to the database, rather than bounce messages as user unknown? If > there isn't, I'd like to request the functionality. > > If an email server cannot find you, it will re-queue the messages for later > delivery based upon their settings. The way it exists now, all the incoming > messages actually get bounced as users unknown, which makes it appear like > all the accounts no longer exist, which from the iMail point of view, they > don't because it can't connect to the database that houses the email > addresses. > > I've seen this a couple times. Occasionally, when we lose our Internet > connection from our provider, for some reason our database server crashes, > thus causing this condition. Then when the Internet connection returns, all > messages from that point, until I find out what is going on, get bounced as > user unknown. A real pain in the butt for people who are on lists. Most > lists these days will unsubscribe you with a single bounced message. > > Both SMTP and POP3 still respond but all authentication fails. Even if the > database restores itself to functionality, without stopping and restarting > the mail services, messages continue to get bounced. > > Trent > ----------- > Trent M. Davenport - Systems Administrator > Northern Television Systems Ltd - WHTV > 203-4103 4th Avenue, Whitehorse, YT Y1A 1H6 > (867) 393-2225 X204, (867) 393-2224 FAX > www.whtvcable.com <http://www.whtvcable.com> ( > [EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]> ) > > > Please visit http://www.ipswitch.com/support/mailing-lists.html > to be removed from this list. > > An Archive of this list is available at: > http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ > > Please visit the Knowledge Base for answers to frequently asked > questions: http://www.ipswitch.com/support/IMail/ > Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list. An Archive of this list is available at: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Please visit the Knowledge Base for answers to frequently asked questions: http://www.ipswitch.com/support/IMail/
