Did you check to make sure the individual user does not have a limit set?

Greg Foulks, MCP
NewFound Technologies, Inc.
http://www.nfti.com
Email: [EMAIL PROTECTED]
Voice: 614.318.5036
Fax: 614.318.5005


-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]]On Behalf Of Sharyn Schmidt
Sent: Tuesday, February 11, 2003 11:20 AM
To: [EMAIL PROTECTED]
Subject: [IMail Forum] 552 Requested mail action aborted: exceeded
storage allocation


Hi,

I have a user that insists on using his personal AOL mail to send mail
to other employees of our company who have todhunter email accounts.

Recently, he tried to send a large attachment (not sure how large as I
never received it), and he got the following message:

Final-Recipient: RFC822; [EMAIL PROTECTED]
Action: failed
Status: 5.2.2
Remote-MTA: DNS; mail.todhunter.com
Diagnostic-Code: SMTP; 552 Requested mail action aborted: exceeded
storage allocation
Last-Attempt-Date: Mon, 10 Feb 2003 13:25:27 -0500 (EST)

We have no limits here on the size of attachments, and I am 100% sure
that 552 message came from AOL's server, not mine, as there is nothing
in my IMAIL log that suggests that his message with the attachment ever
reached my server.

I have gone round and round with this person for a really LONG time now,
but he INSISTS the problem is here, with my mail server.

My question is this...

Is there somewhere, a link or something, where I can point him, that
proves that AOL will limit attachment size? At one point, I seem to
remember this list speaking about some AOL website that had their mail
rules on it.

TIA,
Sharyn





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