Actually, this you can probably fix (although it is an AOL problem).Last week one of my client users was sending mail from his account via our mail server to his VP's AOL account. The VP prefers the AOL mail interface. He sent me a message that three messages on two different days did not make it to the VP's AOL account.I checked the Imail SMTP logs. I was able to document that all three messages were sent to and accepted by AOL.
AOL has 2 types of spam control. One they acknowledge (and may even advertise); the other, they do not acknowledge. The "secret" spam control will accept an E-mail, run a number of tests on it, and then if it is considered spam, AOL will silently delete it. One of the major factors in their weighting system is the lack of a reverse DNS entry. Although the missing reverse DNS entry alone won't cause them to delete an E-mail, other factors combined with a missing reverse DNS entry will cause the E-mail to be deleted.
So if you get a reverse DNS entry for your mailserver (all Internet hosts are expected to have one), you will greatly increase the chances of AOL not deleting your E-mail.
-Scott
---
Declude JunkMail: The advanced anti-spam solution for IMail mailservers.
Declude Virus: Catches both viruses and vulnerabilities in E-mail, with no annual licensing fees.
---
[This E-mail was scanned for viruses by Declude Virus (http://www.declude.com)]
To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html
List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/
Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/
