Amen.

Todd Holt
Xidix Technologies, Inc
Las Vegas, NV  USA
www.xidix.com


-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of John
Tolmachoff (Lists)
Sent: Wednesday, June 11, 2003 2:31 PM
To: [EMAIL PROTECTED]
Subject: RE: [IMail Forum] OT: AOL's got nerve

Joshua, since you appear to be involved with AOL, here are a couple of
things that I would like to see before AOL earns any respect with me and
other little guys:

Start rant.

1. Start accepting mail to postmaster and abuse so that we do not have
to
mess with our filters so that legit messages from AOL can be received by
our
users. What you do with messages after you receive is your business.

2. Stop providing software to users that once installed on their
computer
makes automatic changes to their configuration, even to the point of
messing
up existing dial-up connections. (I have seen this with my own eyes.) I
have
enough work to do without supporting AOL software just because it causes
problems on my users' computers.

3. Get tech support that will not answer "Our software is perfect, some
thing is wrong with your computer." Case in point: I verified with 4
different computers, 2 being laptops, that if they had a live network
connection, then dialed-up to AOL and logged on, it froze the computer.
The
3 different techs I spoke with at AOL, including a "senior" tech,
claimed
that something was wrong with the computer, even with faced with
evidence
that this happened on 4 different computers, 3 different manufactures, 2
desktops and 2 laptops. The fix, set the page file to static at 2 1/2
times
memory and worked fine. BTW, the techs said that can not make a
difference.

4. Take real steps at stopping/lessening SPAM coming from AOL users. I
am
getting sick and tired of hearing all this crap about AOL doing this and
doing that to prevent spam from coming in, yet I continue to see SPAM
coming
into my server from AOL servers. (Verified!)

End rant.

John Tolmachoff MCSE CSSA
Engineer/Consultant
eServices For You
www.eservicesforyou.com



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