I too had the same "growing pains" but it wasn't too bad. I tried to let the
customers know as far in advance as I could that I was making the change and
what the benefits were. For the most part, things went smooth. I had a few
folks who just didn't read my emails or read it and threw it away. Trust me,
its well worth the trouble to secure your server and just deal with the
customer calls as they come. It will be worse if you get customer calls that
their email is being rejected.

Troy

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] Behalf Of A. Clausen
Sent: Thursday, June 12, 2003 3:10 PM
To: [EMAIL PROTECTED]
Subject: Re: [IMail Forum] cpu 100% always



----- Original Message -----
From: <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Thursday, June 12, 2003 08:55
Subject: Re: [IMail Forum] cpu 100% always


> my customer did not use outgoing authentication, if i switch on auth..
> then all the domain user will start calling up....

And it will be worth the effort.  We finally bit the bullet last year and
switched to SMTP Auth.  It was a couple of weeks of pain, but now we have no
problems.  Auth works like a charm, we're as tight as you can make it, and I
can actually sleep soundly at night.

It is, at the end of the day, the only solution if you have users from
outside your network trying to transmit mail.  The only other method is to
get them to send through their ISP's SMTP server, but if that still means
they'll be phoning you, so you might as well take the plunge.

--
A. Clausen


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