[IMail Forum] BT and AOL Problem - stalemate

[Mark Reeve]

I have finally ground to a halt with this problem...AOL cannot help...BT cannot/will not help, they say we have to use their SMTP servers and then it will be OK..!!   We have a fixed IP address and it is not "Residential" and we are definitely not Open Relay (as AOL confirmed).   My only other thought, but I am unsure as to the consequences, is to change my PTR record to be 217.34.127.9 = imail.iesdigital.com instead of it's current "host217-34-127-9.in-addr.btopenworld.com" -  would this work or does it have to be BT as they are our ISP.   Apologies for any incorrect syntax, but I guess you know what I am asking.  Also would this change cure my AOL refusals?   Mark         DISCLAIMER: This e-mail contains proprietary information some or all of which may be legally privileged. It is for the intended recipient only. If an addressing or transmission error has misdirected this e-mail, please notify the author by replying to this e-mail.  If you are not the intended recipient you must not use, disclose, distribute, copy, print, or rely on this e-mail.