I have finally ground to a halt with this problem...AOL cannot help...BT cannot/will not help, they say we have to use their SMTP servers and then it will be OK..!!
If AOL won't whitelist you, then you'll need to use your ISP's outgoing mail server(s).
We have a fixed IP address and it is not "Residential" and we are definitely not Open Relay (as AOL confirmed).
We're fortunate. AOL whitelisted RR's Biz Class IP's, so we don't share your problem.
My only other thought, but I am unsure as to the consequences, is to change my PTR record to be 217.34.127.9 = imail.iesdigital.com instead of it's current "host217-34-127-9.in-addr.btopenworld.com" - would this work or does it have to be BT as they are our ISP.
Your ISP won't likely delegate rDNS to you.
Ben
Lonsinger Pharmacy
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