> -----Original Message----- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED] Behalf Of Mike Hell > Sent: Monday, July 21, 2003 9:30 AM > To: [EMAIL PROTECTED] > Subject: Re: [IMail Forum] Poor Performance after upgrade from to 8.01 > > > > 3. Search the archives. There have been many posts on sudden problems > cropping up, and suggested solutions. > > Been there. thried that. Found similar problems. Not answers that worked. > > > Before the upgrade, all was fine and dandy. > > Upgraded to iMail 8.01 and KWM4 > > now iMap peggs the CPU for 5-10 mins when ever it's accessed > > iWebMail seems to be pegging the CPU as well. > > What is your setup? Where is the KWM installed, on the server it self, on > another server, using IIS? > > Server running IIS as well, but IIS only redirects old users going to port > 8383 to port 80 (recently switched from port 83838 to port 80). > Please note, > and I think I made this quite clear, that this is THE EXACT SAME BOX AND > SAME SETUP that used to be running 7.02 without breaking a sweat. > > > > iMail Administrator. - hangs when I attempt to open accounts with large > > numbers of mailboxes. Total hang, I can wait for an hour and no-go. > > Search the archives. The more the longer. > > Been there. tried that. Found nothing that mentioned my probelmes > or how to > fix. > > > > KWM interface displays "welcome to KillerWebMail" at the bottom of the > logon > > screens, even if the news and welcome files are empty. Hello?!?!? The > > reason I pay for KWM templates is to be able to customize them to make > them > > look like my own without someone elses branding on them. > > New templates added, new customizations needed. Hello? > > hello? Read the "instructions" found nothing in there on how to change > this. Did a text search of the entire WEB folder. did not find the therm > "Welcome toWebMail". > > > > I've de-fragged the hard drive. Doesn't help. > > It's running on a 1.1ghz machine that USED TO not even break a > sweat, now > > it's getting CPU pegging all the time. > > I'm running declude junkMail, i don't know if this may be causing a > problem. > > So you defragged the drive. OK. Of course, you are not telling us > what your > setup is. If you have all this on one EIDE drive, what do you expect. > > Normal EIDE drive, yes. BUT, as I said, this is a system that used to hit, > maybe about 10% CPU utilization that is constantly getting > pegged. I'm NOT > A NEWBIE to imail, I've been using it for 7 or 8 years. I *KNOW* how much > it usally takes. Just seems like this latest version has began to take ten > times the resources. I'm pretty sure this isn't "normal" and have > come here > to find out why this is happening. More specs on the machine: > > DELL 500SC server, normal EIDE drive, nothing else running on the machine
Assuming that this is a Celeron or Pentium 800 MHz, the Server looks like it chould be plenty big enough to habndle the load. > except IIS who's only task is to redirect people attempting to go to port > 8383 to the newer port 80. 384mb RAM. Running KWM with very FEW > modifications other than a few added color schemes/templates and > replacement > images and images running on a different server. System is running > thousands of mails per day, not tens of thousands, not millions, not > trillions. > > > Have you tried doing some basic fundamental checking like using > performance > monitor to check the basic functions like page file useage, disk I/O and > others? > > Memory usage looks low, usally at 20%. never seems to get abouve > 25%, So I'm > pretty darn sure it's not a memory issue. Disk I/O is what I'd consider > "normal" at leasr compared to what it used to do before the upgrade. So what you;re telling us is everything runs fast or "normal" but it's slow?? Come on. What's running slow? How fast are the page loads? How big are the mailboxes? How many mailboxes per user? And EIDE Hard Drive is way to darn slow for high disk I/O for IMAP mailboxes that are extremely large. It's been said on here before and has been shown that upgrades can make underlying problems more noticeable than before. > > John Tolmachoff MCSE CSSA > Engineer/Consultant > eServices For You > www.eservicesforyou.com > > > > To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html > List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ > Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ > > > > To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html > List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ > Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ > To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/
