Give the client details and all of the server os details please.

Travis

> -----Original Message-----
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED] Behalf Of Code:NET
> Sent: Wednesday, August 06, 2003 3:25 PM
> To: [EMAIL PROTECTED]
> Subject: Re: [IMail Forum] RE:Attachment Problem
>
>
> We are running 7.07 and we have the same attachment problem it
> leaves certain
> headers that it should strip when you open the attachment in the web mail
> interface.  It also does it on mozilla and netscape.
>
> Daniel Baughman
> Code:NET
>
> On Wednesday 06 August 2003 10:07 am, you wrote:
> > What O/S on the server and client?  Are all MS updates applied on the
> > server end?
> >
> > -----Original Message-----
> > From: [EMAIL PROTECTED]
> > [mailto:[EMAIL PROTECTED] On Behalf Of Jim Bruner
> > Sent: Wednesday, August 06, 2003 11:02 AM
> > To: [EMAIL PROTECTED]
> > Subject: RE: [IMail Forum] RE:Attachment Problem
> >
> > >I am saying that indeed.  Until we can get a good pole from all users.
> > >
> > >The people that have it working properly have 7.15, or 7.14
> with IE6SP1.
> > >Those with Imail 8.x are seeing the problems.
> >
> > I am runninng Imail 7.10 and IE6SP1 and it is working fine for me as
> > well......
> >
> > Jim
> >
> > -----Original Message-----
> > From: [EMAIL PROTECTED]
> > [mailto:[EMAIL PROTECTED] Behalf Of Travis Rabe
> > Sent: Wednesday, August 06, 2003 10:44 AM
> > To: [EMAIL PROTECTED]
> > Subject: RE: [IMail Forum] RE:Attachment Problem
> >
> >
> > I am saying that indeed.  Until we can get a good pole from all users.
> >
> > The people that have it working properly have 7.15, or 7.14 with IE6SP1.
> > Those with Imail 8.x are seeing the problems.
> >
> > Travis
> >
> > > -----Original Message-----
> > > From: [EMAIL PROTECTED]
> > > [mailto:[EMAIL PROTECTED] Behalf Of Jim Bruner
> > > Sent: Wednesday, August 06, 2003 4:12 AM
> > > To: [EMAIL PROTECTED]
> > > Subject: RE: [IMail Forum] RE:Attachment Problem
> > >
> > > >Don't count on this to fix your problem.  I am running the latest and
> > > >greatest Imail has to offer and I am still seeing this problem.
> > >
> > > Are we saying here that if you use webmail and your clients
> are running
> > > IE6SP1 that we better not upgrade to IMail 8.x if you intend on
> > > downloading
> > > attachments via the webmail interface?
> > >
> > > Jim
> > >
> > > -----Original Message-----
> > > From: [EMAIL PROTECTED]
> > > [mailto:[EMAIL PROTECTED] Behalf Of Travis Rabe
> > > Sent: Tuesday, August 05, 2003 6:03 PM
> > > To: [EMAIL PROTECTED]
> > > Subject: RE: [IMail Forum] RE:Attachment Problem
> > >
> > > > -----Original Message-----
> > > > From: [EMAIL PROTECTED]
> > > > [mailto:[EMAIL PROTECTED] Behalf Of Scott R.
> > > > Morgan Sent: Tuesday, August 05, 2003 3:50 PM
> > > > To: [EMAIL PROTECTED]
> > > > Subject: RE: [IMail Forum] RE:Attachment Problem
> > > >
> > > >
> > > > Travis,
> > > >
> > > > This info he provided didn't really apply.  It was more
> related to SSL
> > > > connections and MTU size changes by routers along the way.
> > > >
> > > > I had to put out a few other fires today so I had to put this on
> > > > a shelf for
> > > > a few hours.  The fact is we STILL cannot download
> attachments in our
> > > > primary email client (Web Mail) and it is getting critical.
>  One of our
> > > > owners needs to download some contracts that he has received
> > >
> > > from a future
> > >
> > > > franchisee and he can't get them.  If this doesn't make our IT
> > >
> > > department
> > >
> > > > (ie.ME) look incompetent to a company that wishes to invest in our
> > > > restaurant concept, I don�t know what does.  I have had to
> > >
> > > download these
> > >
> > > > attachments manually in Mozilla on my laptop and then copy
> them to the
> > > > network so they the owners can access them.  One more thing I
> > > > don't need to
> > > > be wasting my time with while I try to hold the network
> together with
> > > > bailing wire and chewing gum.
> > > >
> > > > I think Karen hit the nail on the head with Microsoft
> probably FIXING
> > > > something for me that wasn't broke, but the problem in on the
> > > > server not the
> > > > client end.
> > > >
> > > > The inability to reproduce this behavior by Ipswitch using
> > > > version ver 7.15
> > > > doesn't help my case since that means that I need to "upgrade" from
> > > > 7.07 (Where ever heard of a upgrade on a minor revision change?) and
> > >
> > > that means
> > >
> > > > $500 out of our already strapped budget.  It is like a MEGASOFT
> > >
> > > extortion
> > >
> > > > payment.
> > > >
> > > > I am at my wits end.  One other list member suggested an update
> > > > of our .CAP
> > > > file but from what I have read that file only applies to
> which browsers
> > > > allow you to UPLOAD attachments in Web Mail.  Besides I do not
> > > > have a way to
> > > > update only this file.  I guess it looks like I will have to pay my
> > > > protection money and upgrade.  The issue is that I know that
> > >
> > > server is at
> > >
> > > > end of life and I am leery about running ver. 8.X on a machine
> > >
> > > as slow as
> > >
> > > > this box under Win NT because a new box with W2K is out of
> our budget.
> > >
> > > Don't count on this to fix your problem.  I am running the latest and
> > > greatest Imail has to offer and I am still seeing this problem.
> > >
> > > What's this about a browser.cap file?
> > >
> > > > What ever our resolution is I will definitely report it back to
> > >
> > > the list.
> > >
> > > > Scott R. Morgan
> > > > [EMAIL PROTECTED]
> > > > SUPERIOR RESTAURANT MANAGEMENT SERVICES
> > > > (512) 443-3979
> > > > (512) 416-9621 (Fax)
> > > >
> > > > USPA A-29450
> > > > Only a skydiver knows why the birds sing....
> > > > They don�t have to repack a parachute every time they land!!!
> > > >
> > > >
> > > > -----Original Message-----
> > > > From: [EMAIL PROTECTED]
> > > > [mailto:[EMAIL PROTECTED] On Behalf Of
> Travis Rabe
> > > > Sent: Tuesday, August 05, 2003 12:35 PM
> > > > To: [EMAIL PROTECTED]
> > > > Subject: RE: [IMail Forum] RE:Attachment Problem
> > > >
> > > > Why couldn't you share with us?
> > > >
> > > > > -----Original Message-----
> > > > > From: [EMAIL PROTECTED]
> > > > > [mailto:[EMAIL PROTECTED] Behalf Of John
> > >
> > > Tolmachoff
> > >
> > > > > (Lists)
> > > > > Sent: Tuesday, August 05, 2003 10:20 AM
> > > > > To: [EMAIL PROTECTED]
> > > > > Subject: RE: [IMail Forum] RE:Attachment Problem
> > > > >
> > > > >
> > > > > Scott Morgan, did you review the information I sent you off list?
> > > > >
> > > > > Did it help at all?
> > > > >
> > > > > John Tolmachoff MCSE CSSA
> > > > > Engineer/Consultant
> > > > > eServices For You
> > > > > www.eservicesforyou.com
> > > > >
> > > > > > -----Original Message-----
> > > > > > From: [EMAIL PROTECTED] [mailto:IMail_Forum-
> > > > > > [EMAIL PROTECTED] On Behalf Of Scott R. Morgan
> > > > > > Sent: Tuesday, August 05, 2003 8:21 AM
> > > > > > To: [EMAIL PROTECTED]
> > > > > > Subject: RE: [IMail Forum] RE:Attachment Problem
> > > > > >
> > > > > > Please let my know what your final resolution is.  It looks
> > > >
> > > > like we will
> > > >
> > > > > end
> > > > >
> > > > > > up upgrading as well.  This is killing us since we use Web Mail
> > > > >
> > > > > exclusively
> > > > >
> > > > > > as our mail client.  I wish we could determine what is
> causing the
> > > > >
> > > > > problem.
> > > > >
> > > > > > -----Original Message-----
> > > > > > From: [EMAIL PROTECTED]
> > > > > > [mailto:[EMAIL PROTECTED] On Behalf Of Randy
> > > > >
> > > > > Armbrecht
> > > > >
> > > > > > Sent: Tuesday, August 05, 2003 9:54 AM
> > > > > > To: [EMAIL PROTECTED]
> > > > > > Subject: RE: [IMail Forum] RE:Attachment Problem
> > > > > >
> > > > > > Just for info:
> > > > > >
> > > > > > We have same problem - we are on 7.07 HF3 running KWM (soon
> > > >
> > > > to upgare to
> > > >
> > > > > > 8.x);  some users who run NT2000 and everyone who runs
> XP has this
> > > > > > problem....
> > > > > >
> > > > > >
> > > > > > Sincerely,
> > > > > >
> > > > > > Randy Armbrecht
> > > > > > Global Web Solutions�, Inc.
> > > > > > 804-346-5300 ext. 1
> > > > > > 877-800-GLOBAL (4562) ext. 1
> > > > > > http://globalweb.net
> > > > > >
> > > > > >
> > > > > >
> > > > > >
> > > > > > -----Original Message-----
> > > > > > From: [EMAIL PROTECTED]
> > > > > > [mailto:[EMAIL PROTECTED] On Behalf
> Of Scott R.
> > > > > > Morgan
> > > > > > Sent: Tuesday, August 05, 2003 10:31 AM
> > > > > > To: [EMAIL PROTECTED]
> > > > > > Subject: [IMail Forum] RE:Attachment Problem
> > > > > >
> > > > > >
> > > > > > I am running iMail 7.07.  The problem is occurring on every
> > > > > > computer that I have tried including this that have
> older browsers
> > > >
> > > > installed (IE
> > > >
> > > > > > 6 w/out any updates installed).  The problem sure looks
> > >
> > > server based.
> > >
> > > > > > -----Original Message-----
> > > > > > From: Colin Vander Veen [mailto:[EMAIL PROTECTED]
> > > > > > Sent: Tuesday, August 05, 2003 9:05 AM
> > > > > > To: [EMAIL PROTECTED]
> > > > > > Cc: [EMAIL PROTECTED]
> > > > > > Subject: RE: [IMail Forum] RE:Attachment Problem
> > > > > >
> > > > > > I see this problem when using IE 6.0 sp1 (service pack 1).
> > > >
> > > > The only fix
> > > >
> > > > > > I have found is to downgrade the
> > > > > >
> > > > > > Are you running iMail v.6 or v.7?
> > > > > >
> > > > > > -----------------------
> > > > > > Colin Vander Veen
> > > > > > IMNisp
> > > > > > Senior Engineer
> > > > > > http://www.imnisp.net/
> > > > > > -----------------------
> > > > > > -----Original Message-----
> > > > > > From: Scott R. Morgan [mailto:[EMAIL PROTECTED]
> > > > > > Sent: Tuesday, August 05, 2003 8:51 AM
> > > > > > To: [EMAIL PROTECTED]
> > > > > > Subject: [IMail Forum] RE:Attachment Problem
> > > > > > John,
> > > > > >
> > > > > > I believe it is SP6.  I ran winmsd and it just report sp6.
> > > > > > We have not been using SSL for webmail.  I activated SSL to test
> > > > > > and when I try to open attachments in IE I get the same
> > >
> > > problem.  For what
> > >
> > > > > > it is worth Mozilla handles the attachment correctly,
> > >
> > > asking whether I
> > >
> > > > > > wish to open save or set which application to open with.
> > >
> > > It is almost
> > >
> > > > > > like the mime definition has been corrupted in the
> Imail Web Server
> > > > > > software.
> > > > > >
> > > > > > Scott R. Morgan
> > > > > > [EMAIL PROTECTED]
> > > > > > SUPERIOR RESTAURANT MANAGEMENT SERVICES
> > > > > > (512) 443-3979
> > > > > > (512) 416-9621 (Fax)
> > > > > >
> > > > > > USPA A-29450
> > > > > > Only a skydiver knows why the birds sing....
> > > > > > They don�t have to repack a parachute every time they land!!!
> > > > > >
> > > > > >
> > > > > >
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