Travis, Have you or anyone else talked to anyone with Ipswitch about this? I don't know what to do now. Should I purchase the software maintenance to just upgrade from 7.07 to 7.15? I would really like to hear from more users that can test to see if they can download attachments in Imail's WebMail interface and if they can what versions of software they are running on both server and client end
Scott R. Morgan [EMAIL PROTECTED] SUPERIOR RESTAURANT MANAGEMENT SERVICES (512) 443-3979 (512) 416-9621 (Fax) USPA A-29450 Only a skydiver knows why the birds sing.... They don�t have to repack a parachute every time they land!!! -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Travis Rabe Sent: Wednesday, August 06, 2003 10:44 AM To: [EMAIL PROTECTED] Subject: RE: [IMail Forum] RE:Attachment Problem I am saying that indeed. Until we can get a good pole from all users. The people that have it working properly have 7.15, or 7.14 with IE6SP1. Those with Imail 8.x are seeing the problems. Travis > -----Original Message----- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED] Behalf Of Jim Bruner > Sent: Wednesday, August 06, 2003 4:12 AM > To: [EMAIL PROTECTED] > Subject: RE: [IMail Forum] RE:Attachment Problem > > > >Don't count on this to fix your problem. I am running the latest and > >greatest Imail has to offer and I am still seeing this problem. > > Are we saying here that if you use webmail and your clients are running > IE6SP1 that we better not upgrade to IMail 8.x if you intend on > downloading > attachments via the webmail interface? > > Jim > > -----Original Message----- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED] Behalf Of Travis Rabe > Sent: Tuesday, August 05, 2003 6:03 PM > To: [EMAIL PROTECTED] > Subject: RE: [IMail Forum] RE:Attachment Problem > > > > > > -----Original Message----- > > From: [EMAIL PROTECTED] > > [mailto:[EMAIL PROTECTED] Behalf Of Scott R. Morgan > > Sent: Tuesday, August 05, 2003 3:50 PM > > To: [EMAIL PROTECTED] > > Subject: RE: [IMail Forum] RE:Attachment Problem > > > > > > Travis, > > > > This info he provided didn't really apply. It was more related to SSL > > connections and MTU size changes by routers along the way. > > > > I had to put out a few other fires today so I had to put this on > > a shelf for > > a few hours. The fact is we STILL cannot download attachments in our > > primary email client (Web Mail) and it is getting critical. One of our > > owners needs to download some contracts that he has received > from a future > > franchisee and he can't get them. If this doesn't make our IT > department > > (ie.ME) look incompetent to a company that wishes to invest in our > > restaurant concept, I don�t know what does. I have had to > download these > > attachments manually in Mozilla on my laptop and then copy them to the > > network so they the owners can access them. One more thing I > > don't need to > > be wasting my time with while I try to hold the network together with > > bailing wire and chewing gum. > > > > I think Karen hit the nail on the head with Microsoft probably FIXING > > something for me that wasn't broke, but the problem in on the > > server not the > > client end. > > > > The inability to reproduce this behavior by Ipswitch using > > version ver 7.15 > > doesn't help my case since that means that I need to "upgrade" from 7.07 > > (Where ever heard of a upgrade on a minor revision change?) and > that means > > $500 out of our already strapped budget. It is like a MEGASOFT > extortion > > payment. > > > > I am at my wits end. One other list member suggested an update > > of our .CAP > > file but from what I have read that file only applies to which browsers > > allow you to UPLOAD attachments in Web Mail. Besides I do not > > have a way to > > update only this file. I guess it looks like I will have to pay my > > protection money and upgrade. The issue is that I know that > server is at > > end of life and I am leery about running ver. 8.X on a machine > as slow as > > this box under Win NT because a new box with W2K is out of our budget. > > > Don't count on this to fix your problem. I am running the latest and > greatest Imail has to offer and I am still seeing this problem. > > What's this about a browser.cap file? > > > > > What ever our resolution is I will definitely report it back to > the list. > > > > Scott R. Morgan > > [EMAIL PROTECTED] > > SUPERIOR RESTAURANT MANAGEMENT SERVICES > > (512) 443-3979 > > (512) 416-9621 (Fax) > > > > USPA A-29450 > > Only a skydiver knows why the birds sing.... > > They don�t have to repack a parachute every time they land!!! > > > > > > -----Original Message----- > > From: [EMAIL PROTECTED] > > [mailto:[EMAIL PROTECTED] On Behalf Of Travis Rabe > > Sent: Tuesday, August 05, 2003 12:35 PM > > To: [EMAIL PROTECTED] > > Subject: RE: [IMail Forum] RE:Attachment Problem > > > > Why couldn't you share with us? > > > > > -----Original Message----- > > > From: [EMAIL PROTECTED] > > > [mailto:[EMAIL PROTECTED] Behalf Of John > Tolmachoff > > > (Lists) > > > Sent: Tuesday, August 05, 2003 10:20 AM > > > To: [EMAIL PROTECTED] > > > Subject: RE: [IMail Forum] RE:Attachment Problem > > > > > > > > > Scott Morgan, did you review the information I sent you off list? > > > > > > Did it help at all? > > > > > > John Tolmachoff MCSE CSSA > > > Engineer/Consultant > > > eServices For You > > > www.eservicesforyou.com > > > > > > > > > > -----Original Message----- > > > > From: [EMAIL PROTECTED] [mailto:IMail_Forum- > > > > [EMAIL PROTECTED] On Behalf Of Scott R. Morgan > > > > Sent: Tuesday, August 05, 2003 8:21 AM > > > > To: [EMAIL PROTECTED] > > > > Subject: RE: [IMail Forum] RE:Attachment Problem > > > > > > > > Please let my know what your final resolution is. It looks > > like we will > > > end > > > > up upgrading as well. This is killing us since we use Web Mail > > > exclusively > > > > as our mail client. I wish we could determine what is causing the > > > problem. > > > > > > > > > > > > -----Original Message----- > > > > From: [EMAIL PROTECTED] > > > > [mailto:[EMAIL PROTECTED] On Behalf Of Randy > > > Armbrecht > > > > Sent: Tuesday, August 05, 2003 9:54 AM > > > > To: [EMAIL PROTECTED] > > > > Subject: RE: [IMail Forum] RE:Attachment Problem > > > > > > > > Just for info: > > > > > > > > We have same problem - we are on 7.07 HF3 running KWM (soon > > to upgare to > > > > 8.x); some users who run NT2000 and everyone who runs XP has this > > > > problem.... > > > > > > > > > > > > Sincerely, > > > > > > > > Randy Armbrecht > > > > Global Web Solutions�, Inc. > > > > 804-346-5300 ext. 1 > > > > 877-800-GLOBAL (4562) ext. 1 > > > > http://globalweb.net > > > > > > > > > > > > > > > > > > > > -----Original Message----- > > > > From: [EMAIL PROTECTED] > > > > [mailto:[EMAIL PROTECTED] On Behalf Of Scott R. > > > > Morgan > > > > Sent: Tuesday, August 05, 2003 10:31 AM > > > > To: [EMAIL PROTECTED] > > > > Subject: [IMail Forum] RE:Attachment Problem > > > > > > > > > > > > I am running iMail 7.07. The problem is occurring on every computer > > > > that I have tried including this that have older browsers > > installed (IE > > > > 6 w/out any updates installed). The problem sure looks > server based. > > > > > > > > > > > > -----Original Message----- > > > > From: Colin Vander Veen [mailto:[EMAIL PROTECTED] > > > > Sent: Tuesday, August 05, 2003 9:05 AM > > > > To: [EMAIL PROTECTED] > > > > Cc: [EMAIL PROTECTED] > > > > Subject: RE: [IMail Forum] RE:Attachment Problem > > > > > > > > I see this problem when using IE 6.0 sp1 (service pack 1).� > > The only fix > > > > I have found is to downgrade the > > > > > > > > Are you running iMail v.6 or v.7? > > > > > > > > ----------------------- > > > > Colin Vander Veen > > > > IMNisp > > > > Senior Engineer > > > > http://www.imnisp.net/ > > > > ----------------------- > > > > -----Original Message----- > > > > From: Scott R. Morgan [mailto:[EMAIL PROTECTED] > > > > Sent: Tuesday, August 05, 2003 8:51 AM > > > > To: [EMAIL PROTECTED] > > > > Subject: [IMail Forum] RE:Attachment Problem > > > > John, > > > > > > > > I believe it is SP6.� I ran winmsd and it just report sp6. > > > > We have not been using SSL for webmail.� I activated SSL to test and > > > > when I try to open attachments in IE I get the same > problem.� For what > > > > it is worth Mozilla handles the attachment correctly, > asking whether I > > > > wish to open save or set which application to open with.� > It is almost > > > > like the mime definition has been corrupted in the Imail Web Server > > > > software. > > > > > > > > Scott R. Morgan > > > > [EMAIL PROTECTED] > > > > SUPERIOR RESTAURANT MANAGEMENT SERVICES > > > > (512) 443-3979 > > > > (512) 416-9621 (Fax) > > > > > > > > USPA A-29450 > > > > Only a skydiver knows why the birds sing.... > > > > They don�t have to repack a parachute every time they land!!! > > > > > > > > > > > > > > > > --- > > > > [This E-mail scanned for viruses by Declude Virus] > > > > > > > > > > > > To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html > > > > List Archive: > > > > http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ > > > > Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ > > > > --- > > > > [This msg Virus Scanned by GlobalWeb.net] > > > > > > > > > > > > --- > > > > [This msg Virus Scanned by GlobalWeb.net] > > > > > > > > > > > > To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html > > > > List Archive: > > http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ > > > Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ > > > --- > > > [This E-mail scanned for viruses by Declude Virus] > > > > > > > > > --- > > > [This E-mail scanned for viruses by Declude Virus] > > > > > > > > > To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html > > > List Archive: > > http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ > > > Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ > > > > > > To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html > > List Archive: > http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ > > Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ > > > > > > To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html > > List Archive: > http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ > > Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ > > --- > > [This E-mail scanned for viruses by Declude Virus] > > > > > > --- > > [This E-mail scanned for viruses by Declude Virus] > > > > > > To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html > > List Archive: > http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ > > Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ > > > > > To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html > List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ > Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ > > > To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html > List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ > Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ > To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ --- [This E-mail scanned for viruses by Declude Virus] --- [This E-mail scanned for viruses by Declude Virus] To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/
