Eric:

The link in that article is no longer there.  Try:
http://support.microsoft.com/default.aspx?scid=kb;en-us;196784

Also, the article should be updated.  It's not just outlook 97, it's all
versions of outlook that send in RTF.  Must be changed to send in plain
text.  The RTF in Outlook only properly communicates with other Outlook
clients.

Tom

----- Original Message ----- 
From: "E. Shanbrom (Ipswitch)" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Tuesday, August 19, 2003 9:20 AM
Subject: Re: [IMail Forum] RE:Attachment Problem


| http://support.ipswitch.com/kb/IM-20000125-DM02.htm might be a clue as to
| what is going on..there is a link to an MS article that goes into more
| detail
|
| Eric S
| ----- Original Message ----- 
| From: "Doug Mauer" <[EMAIL PROTECTED]>
| To: <[EMAIL PROTECTED]>
| Sent: Tuesday, August 19, 2003 10:12 AM
| Subject: Re: [IMail Forum] RE:Attachment Problem
|
|
| > This works on our 7.15 system most of the time but apparently not with
rtf
| > files for some reason, strange. I can send a word doc or a gif but not
an
| > rtf, For some reason different file types are treated differently so
far,
| > will test more and report on.
| >
| > doug
| > ----- Original Message ----- 
| > From: "Sharyn Schmidt" <[EMAIL PROTECTED]>
| > To: <[EMAIL PROTECTED]>
| > Sent: Wednesday, August 06, 2003 12:04
| > Subject: RE: [IMail Forum] RE:Attachment Problem
| >
| >
| > > I would really like to hear from more users that can test to see if
| > > they can download attachments in Imail's WebMail interface and if they
| > > can what versions of software they are running on both server and
client
| > > end
| > >
| > > I'm running 7.15 and IE6.0, SP1, and having no problems with webmail
| > > attachments. I would assume my users aren't either, or I would've
heard
| > > about it.
| > >
| > > Sharyn
| > >
| > >
| > > We are the worldwide producer and marketer of the award winning Cruzan
| > > Single Barrel Rum, judged "Best in the World" at the annual
| > > San Francisco Wine and Spirits Championships. For
| > > more information, please click (go to) <html><a
| > href="http://www.cruzanrums.com";>www.cruzanrums.com</a></html>
| > >
| > > To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html
| > > List Archive:
| http://www.mail-archive.com/imail_forum%40list.ipswitch.com/
| > > Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/
| > >
| >
| >
| > To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html
| > List Archive:
http://www.mail-archive.com/imail_forum%40list.ipswitch.com/
| > Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/
| >
|
|
| To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html
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| Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/
|


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