RE: [IMail Forum] message.zip

[Karen D. Oland]

Title: Message

I don't know why you keep harping on this.  A declude customer gave advice on how he would solve it. Scot chipped in with both a solution using declude and the IMail manual page where you could see how to do it with IMail's rules (I don't know how much more fair he could be on that) -- the question asked is answered completely in the IMail doc's, as it was one of the first anti-spam techniques they advised (many versions ago).   I will say that after using IMail alone for most of a year, I was glad that others kept giving advice on other solutions to problems, as we quickly outgrew IMail's ability to filter messages (when the filter files get too big, they start arbitrarilty failing, and ipswitch could not provide a definitive answer for "how big is too big").  We got tired of splitting off new filter files to keep the sizes down and tried declude -- our spam dropped significantly in the first week and all the rules were eventually moved to declude.  Except ONE -- the exact one the person asked about in this thread (although we hold, not delete these).   Now that IMail has added more anti-spam abilities, it is more able to do things on its own (in fact, the ability to use AND and OR in a rule is something that Declude cannot do).  But there are still limitations and sometimes another add-on is needed (and note that declude products are considreed official add-ons, not competing products).  One example: someone wanted his main server to stop accepting smtp requests when it backed up, to let the secondary start getting hamered with sobig.  Can't be done (apparently) with imail alone (and declude woud be no help).  Instead, another product is appropriate (and required in this case).  If only imail advice were to be offered (if this were just an ipswitch support list, not a user forum), the person would not get any help/advice on his problem.   Karen -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]On Behalf Of Amy Cozine Sent: Thursday, August 21, 2003 11:36 AM To: [EMAIL PROTECTED] Subject: RE: [IMail Forum] message.zip While it's nice to hear about other products, it's important to still provide an answer to the question of how to [insert problem] with Imail.  A better response might be to say that you "Follow [x] steps to complete the task in Imail.  However, you might like to know that the task is easier/faster/better if you try [x] product.".     A repeated theme in the users who complain about hearing about Declude (for example, nothing personal Scott) is that their initial problem with Imail has not been resolved.  With so many people having the same complaint, it must have some validity and should be addressed.   IMHO ~Amy -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]On Behalf Of John Tolmachoff (Lists) Sent: Wednesday, August 20, 2003 11:03 AM To: [EMAIL PROTECTED] Subject: RE: [IMail Forum] message.zip So let me get this straight. If someone asks a question, and the best or alternative solution is a different product from someone other than Ipswitch, it should not be mentioned on this list?   Sorry, but I have never head of a list where you could only talk about the vendors products and that other vendors products were never to be mentioned.   Advising of a solution is not advertising. The only one that can advertise Declude is Declude. Anyone else mentioning it gets no payment for doing so. We do it in an effort to help one other by sharing our experiences.   John Tolmachoff MCSE CSSA Engineer/Consultant eServices For You www.eservicesforyou.com   -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Travis Rabe Sent: Wednesday, August 20, 2003 7:39 AM To: [EMAIL PROTECTED] Subject: RE: [IMail Forum] message.zip       I couldn't agree more.  Please advertise on the Declude list.  He was obviously looking for an answer with Imail as a solution, not "Man, should I get Declude."   Travis    -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of RMilner Sent: Wednesday, August 20, 2003 7:09 AM To: [EMAIL PROTECTED] Subject: [IMail Forum] message.zip Since no one will answer any questions I pose, I will take the unpopular position and tell you IMail can function without declude.   Putting this line in the rules.ima manually and restarting the service or putting it in through the wizard would work.   B~(name"message.exe"):NUL   If you want it in a temp inspection bin, replace NUL with that address   Again, why Ipswitch has let this turn into the declude list is amazing.    -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]On Behalf Of ISPhuset Nordic AS Sent: Wednesday, August 20, 2003 8:22 AM To: [EMAIL PROTECTED] Subject: RE: [IMail Forum] message.zip Yes if you use declude Virus -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Jeff Metcalfe Sent: 20. august 2003 14:09 To: [EMAIL PROTECTED] Subject: [IMail Forum] message.zip Is it possible to block this specific file from ever getting to the end user?     Thank you, Jeff Metcalfe [EMAIL PROTECTED] (727) 786-7955