Scott,

        When you say Norton Enterprise.  You have not mentioned the Symantec SMTP Gateway so I assume you are not using it.  Have you disabled scanning of the IMail spool directory?

        T1 - T1 on a 4 meg file is nothing.  Is it one particular file they are sending and are you having problems with any other clients?

Todd

 

At 12:45 PM 9/2/2003 -0400, you wrote:
They also have a T1. I am running Norton Enterprise on my iMail server.
 

Scott W. Coleman
Network Administrator
Kramer-Triad Management Group
734-973-5500 (voice) 734-973-0001 (fax) 734-531-2101 (direct)
888-206-0368 (toll free)
-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]On Behalf Of Todd Hunter
Sent: September 02, 2003 12:29 PM
To: [EMAIL PROTECTED]
Subject: Re: [IMail Forum] Server times out when sending large attachment

Scott,

        What type of connections are the clients sending from? Are you using any mail scanning AV on your IMail server?

        I wouldn't use AOL as a benchmark to say its on your end.  Our mail server is on a T1 and the only time we have problems with large attachments,  10 meg or larger, is when the client is on a slow connection.  4 meg is not that big.

Todd





At 11:45 AM 9/2/2003 -0400, you wrote:
I have a couple of users that keep getting server timeouts when they are trying to send large attachments, 4 MB. I have max message size and max outgoing message both set to 0. So it should be unlimited. Looking in the logs I can see where they connect and where the message starts to send but that appears to be as far as it gets.
 
I am running iMail 8.0x on an NT box. Hard drive space is not an issue. Connection to the net is a T1.
 
The user on Friday was able to send the email using her AOL account. That leads me to believe that the issue is on my end.
 
Any suggestions?

Scott W. Coleman
Network Administrator
Kramer-Triad Management Group
734-973-5500 (voice) 734-973-0001 (fax) 734-531-2101 (direct)
888-206-0368 (toll free)
 

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