Thanks alot Scott!

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] Behalf Of R. Scott Perry
Sent: Wednesday, September 10, 2003 9:34 AM
To: [EMAIL PROTECTED]
Subject: RE: [IMail Forum] MX Connect Failure



>  I spoke with a few people last night, and others were having problems
with
>Hotmail. I checked hotmail from my bellsouth.net account, sent 12 emails,
>and only 4 went through till 8am this morning when I got the rest. Could
>have been something with the network here in Florida. Who knows.

That's the normal reason why you'll see a remote mailserver drop the TCP/IP
connection.  They were probably overloaded (perhaps a couple of their
servers were down, and the rest had to handle a higher volume of mail than
normal).  It's rare for a mailserver to drop the TCP/IP connection
intentionally, as it wastes a lot of bandwidth (for E-mail, at least).

>Could you speak more about this  Negative ACL?

"ACL" normally standard for "Access Control List", which in this case is a
list of IPs that a mailserver doesn't want mail from.  It is usually used
in extreme cases (such as a mailbombing).  There's also someone who has
created a list of mailservers using DSL/cable connections that also calls
the list ACL, but that's a different story.

>We are a moving business, and
>we have a program that sends about 12 thousand emails every 2 days. This is
>not spam, its a reminder for our customers. We even provide a link in case
>they don't want the program reminders. Would hotmail consider me a spammer?

It's possible that they might, if a significant percentage of your
customers are on Hotmail.  Anyone sending out large quantities of E-mail is
likely to have a lot of them blocked (for example, if one person
incorrectly reports you to Spamcop, you'll get listed there, and some
people block E-mail based on the results of a single spam test).  Just be
careful about what you do (make the unsubscribe link clear, mention at the
top of the E-mail that you are only sending to customers of yours, don't
have a spam-like E-mail ("BUY NOW AND GET A 10% DISCOUNT!!!", for example).

                                                    -Scott
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