In reality the 10054 error is a Winsock error coming back from the TCP Stack
that means the connection was broken at the other end. This is usually
indicative of a network problem somewhere..First thing I look at is the NIC
configuration and drivers..Make sure all power management for the NIC(s) is
disabled. Make sure you are running a "Server" class NIC..If you think
everything is ok through a packet sniffer on the wire to actually see what
is happening.

Eric S


----- Original Message ----- 
From: "Markus Gufler" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Friday, October 03, 2003 11:16 AM
Subject: RE: [IMail Forum] send error 10054


>
> > 10:03 08:54 SMTPD(0BB40074) send error 10054
> > 10:03 08:54 SMTPD(0BB40074) send error 10054
> >
> > There are tons of these entries in my log.  The owner of that
> > IP just called me to complain.
>
> Can you test if the delay time between your server and this IP is
> abnormal long?
>
> I have the same problem for over a year now and hasn't found any
> solution (the moving this users to our Linux box)
>
> The only common thing all this users has had was a relative slow
> connection to our server with very high traffic. (for example 64k ISDN
> and multiple users behind transfering larger files over the remote
> connection)
>
> I've made a lot of tests and I found aut that this 10054 errors happens
> any time when the ping delay between our server and the connecting
> client was over 7500 milliseconds.
>
> Any send error 10054 line in your logfile means that the Imail-server
> has dropped silently the connection to the client. This client will run
> into a timeout and return an error on his side.
>
> Markus
>
>
>
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