His service provider could be blocking port 25 to external mail servers.
Has he tried to smtp through his service provider's server?

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Vincent Jordan
Sent: Friday, December 26, 2003 4:08 PM
To: [EMAIL PROTECTED]
Subject: RE: [IMail Forum] User getting error 0X800CCC0E but can receive
mail


Yes. Checked everything. User has dyn ip so its constantly changing,
again he is the only user having this problem. No firewalls installed.
Not using windows built in firewall, disabled mcafee av ( personal
firewall not installed ) still nothing.... I can telnet to port 110
fine. Tried to relnet to port 25 unable to resolve. He is using win2k
pro with all updates and patches. Im going to try to uninstall OE and
reinstall ( don't think that will help but going to try ) installed
spybot and removed some spyware. Ive got to get this fixed the guy is
calling every 20 minutes to see if we have found the problem. If this
was a 98 machine I would say rip dun and tcp/ip and redo. 



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