I am having a problem sending mail from a customer's web application. The
application has been in place and running with no problem for sometime. It
sends posting notifications from a small discussion board 1 to 6 or 8 email
messages at a time.

After upgrading Imail from 6.06 to 8.04 and moving the system behind our
firewall I started having problems with random mail delivery of messages
from this one web application. Sometimes the messages go through fine
sometimes they are queued for a queue run or three. Sometimes they sit there
until it sends a "Undeliverable Mail" notification. Which is delivered with
no problem.

The Imail server is setup to store and forward mail to this customer's
Exchange mail server. This was working fine before I upgraded to 8.04. I
have a relay for address listing for this customer's ip and the webserver, I
have a host file entry pointing to his Exchange servers ip address and I
have a MX record pointing to his server. I have checked the MX record with
the dnsstuff.com site and it looks like it is resolving properly. Over the
weekend I patched up the server to 8.05hf1.

Setup:
W2000 server dual P3 CPUs 512 MB ram
the os is patched up to latest releases.
Imail 8.05hf1
Declude Junk mail Std 1.75
server process aprox 1000 messages per day

I have followed the knowledge base article on "MX connect fail" using the
public ip for the email domains and added the BindToIP reg key. My Name
Server is on separate system and very lightly loaded.

The Imail server sends and receives both local and remotely without problem
for all other users and web applications.

Any ideas or suggestions would be greatly appreciated

TIA
Guy Walker

2004-01-05 10:06:00 Local7.Debug 192.168.10.66 SMTPD (03610170)
[192.168.100.66] connect 192.168.100.53 port 4556
2004-01-05 10:06:00 Local7.Debug 192.168.10.66 SMTPD (03610170)
[192.168.100.53] EHLO 192.168.100.66
2004-01-05 10:06:00 Local7.Debug 192.168.10.66 SMTPD (03610170)
[192.168.100.53] MAIL FROM:<[EMAIL PROTECTED]>
2004-01-05 10:06:00 Local7.Debug 192.168.10.66 SMTPD (03610170)
[192.168.100.53] RCPT TO:<[EMAIL PROTECTED]>
2004-01-05 10:06:01 Local7.Debug 192.168.10.66 SMTPD (03610170)
[192.168.100.53] D:\spool\Da86c0361017074d4.SMD 1921
2004-01-05 10:06:01 Local7.Debug 192.168.10.66 SMTPD (03610170)
[192.168.100.53] MAIL FROM:<[EMAIL PROTECTED]>
2004-01-05 10:06:01 Local7.Debug 192.168.10.66 SMTPD (03610170)
[192.168.100.53] RCPT TO:<[EMAIL PROTECTED]>
2004-01-05 10:06:01 Local7.Debug 192.168.10.66 SMTPD (03610170)
[192.168.100.53] D:\spool\Da86c0361017074e3.SMD 1908
2004-01-05 10:06:01 Local7.Debug 192.168.10.66 SMTPD (03610170)
[192.168.100.53] MAIL FROM:<[EMAIL PROTECTED]>
2004-01-05 10:06:01 Local7.Debug 192.168.10.66 SMTPD (03610170)
[192.168.100.53] RCPT TO:<[EMAIL PROTECTED]>
2004-01-05 10:06:01 Local7.Debug 192.168.10.66 SMTPD (03610170)
[192.168.100.53] D:\spool\Da86c0361017075be.SMD 525
2004-01-05 10:06:01 Local7.Debug 192.168.10.66 SMTP (04C802B0) processing
D:\spool\Qa86c0361017074e3.SMD
2004-01-05 10:06:01 Local7.Debug 192.168.10.66 SMTP (04C401CE) processing
D:\spool\Qa86c0361017074d4.SMD
2004-01-05 10:06:01 Local7.Debug 192.168.10.66 SMTP (04C802B0) Trying
netmolds.com (0)
2004-01-05 10:06:02 Local7.Debug 192.168.10.66 SMTP (04C401CE) Trying
charlesindustries.com (0)
2004-01-05 10:06:03 Local7.Debug 192.168.10.66 SMTP (02180000) processing
D:\spool\Qa86c0361017075be.SMD
2004-01-05 10:06:03 Local7.Debug 192.168.10.66 SMTP (02180000) ldeliver
dcm.telmaris.com guy-main (1) [EMAIL PROTECTED] 702
2004-01-05 10:06:04 Local7.Debug 192.168.10.66 SMTP (02180000) finished
D:\spool\Qa86c0361017075be.SMD status=1
2004-01-05 10:06:24 Local7.Debug 192.168.10.66 SMTP (04C802B0) MX connect
fail "64.81.149.22"
2004-01-05 10:06:24 Local7.Debug 192.168.10.66 SMTP (04C802B0) requeuing
D:\spool\Qa86c0361017074e3.SMD R0 T1
2004-01-05 10:06:24 Local7.Debug 192.168.10.66 SMTP (04C802B0) finished
D:\spool\Qa86c0361017074e3.SMD status=3
2004-01-05 10:06:24 Local7.Debug 192.168.10.66 SMTP (04C401CE) MX connect
fail "216.142.222.179"
2004-01-05 10:06:24 Local7.Debug 192.168.10.66 SMTP (04C401CE) requeuing
D:\spool\Qa86c0361017074d4.SMD R0 T1
2004-01-05 10:06:24 Local7.Debug 192.168.10.66 SMTP (04C401CE) finished
D:\spool\Qa86c0361017074d4.SMD status=3

If I restart the smtp service and the queue mgr I get the log entries below.
Sometimes the messages will sit there until the mail server sends a
"Undeliverable Mail" which will go through to the same address without a
problem. Sometimes after a queue run or two they will be delivered.


2004-01-05 11:36:34 192.168.10.66 SMTPD (0056014E) server starting on port
25 of dcm.telmaris.com
2004-01-05 11:36:41 192.168.10.66 SMTP (00000000) Info - Queue manager
started
2004-01-05 11:36:41 192.168.10.66 SMTP (04940000) processing
D:\spool\Qa86c036101707531.SMD
2004-01-05 11:36:41 192.168.10.66 SMTP (03BC0000) processing
D:\spool\Qa86c036101707551.SMD
2004-01-05 11:36:42 192.168.10.66 SMTP (04940000) Trying
charlesindustries.com (0)
2004-01-05 11:36:42 192.168.10.66 SMTP (03BC0000) Trying netmolds.com (0)
2004-01-05 11:37:05 192.168.10.66 SMTP (04940000) MX connect fail
"216.142.222.179"
2004-01-05 11:37:05 192.168.10.66 SMTP (04940000) requeuing
D:\spool\Qa86c036101707531.SMD R0 T2
2004-01-05 11:37:05 192.168.10.66 SMTP (04940000) finished
D:\spool\Qa86c036101707531.SMD status=3
2004-01-05 11:37:05 192.168.10.66 SMTP (03BC0000) MX connect fail
"64.81.149.22"
2004-01-05 11:37:05 192.168.10.66 SMTP (03BC0000) requeuing
D:\spool\Qa86c036101707551.SMD R0 T2
2004-01-05 11:37:05 192.168.10.66 SMTP (03BC0000) finished
D:\spool\Qa86c036101707551.SMD status=3



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