That's our policy as well. It seems that no matter the limit they reach it so increasing it only delays the inevitable.
POP users typically empty their boxes at each mailbox access ("leave mail on server" unchecked), so they store their messages locally (not on the server).
But webmail and esp IMAP users are encouraged by the mailbox access method to use the mailbox server as a mailbox ARCHIVE server, with the implicit expectation that the mailbox administrator is (expensively) guaranteeing, via constant backups, the archive-term data reliability.
So aren't there two answers to "how big is enough"?
Len
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