RE: [IMail Forum] Messages on server are gone?

[Mike Barber]

Title: Message

If you have "desktop" AV scanning mailboxes then one possibility is the message was scanned before it was delivered, but once delivered the desktop AV may have gotten a Virus def update and can now detect something that it could not before. It detects a virus in the MBX file and Deletes / Quarantines it.   Mike Barber Software Tester Ipswitch Inc. -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]On Behalf Of Jason O'Bara Sent: Monday, July 26, 2004 9:16 AM To: [EMAIL PROTECTED] Subject: RE: [IMail Forum] Messages on server are gone? We are using Symantec and it scans per message. -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Don Schreiner Sent: Monday, July 26, 2004 9:00 AM To: [EMAIL PROTECTED] Subject: Re: [IMail Forum] Messages on server are gone? One possibility is if you are using virus scanner and not scanning per e-mail. If a virus is detected will delete entire mbx file.    -Don ----- Original Message ----- From: Jason O'Bara To: [EMAIL PROTECTED] Sent: Monday, July 26, 2004 8:26 AM Subject: [IMail Forum] Messages on server are gone? I had some calls from users who only use the web interface and all of their messages are gone. From their inbox, sent items, etc. I had a minor problem myself on Friday afternoon doing a send/receive with MS Outlook on my PC. It just wouldn't work for two or three minutes, then it was fine and I had to move on to more pressing issues so I considered it a hiccup. I don't know if the problem is related but it might be.    Something happened on the Imail system, but we didn't have a power or any other problems with that server. I don't even know what log entry might be useful in narrowing this down. If someone has a suggestion, please let me know and I will post it.   Thanks, Jason