Mr. Pollack, I am please to see you're also spending your weekend still looking and are as concerned as we are about all of this :)
I beg of you to please also consider those of us that offer web hosting with lots of email accounts and need the unlimited version just to keep up with market demand. With the price of Windows web hosting being driven in a continued downward spiral by free NIX software offerings and some cut throat newbie companies willing to do anything for a dollar, we just can't pay more for what we are already getting. We also need to survive and do whatever we need to in order to continue on our path, even if it means converting to NIX ourselves for email. The kind of money we are now looking at with your current offerings makes NIX a very feasible option. Make support be a pay per incident if you really must, but please do not take away the affordable $495 per year upgrades (maybe less without support) for something that you need to develop anyway for the core of ICS. Not taking our money and letting us DL the latest and greatest is just hurting your own profits, and all for something that you will have setting right there available anyway. Why not continue this market? You've got a lot of really loyal clients that could easily keep more revenue coming in for you while you to continue target this new ICS market. Heck, maybe when it works on a per domain basis it could be something we could let our clients add in incrementally and let them pay for the licenses they need rather than us paying in advance for a somewhat doubtful market as a web host provider. The real issue here is not the bundled offerings that you can still pursue, it's the core we need and that we are upset about. Most all ISP companies and web hosting companies need unlimited domains and email account licensing. We also need faster response times to spam and AV outbreaks that only companies like Declude can offer. We get that help right here where we get most of our Imail support anyway. With more and more hosting companies offing more and more email accounts with hosting for $5 a month, how can we pay more for what we need and still be competitive? I know that is not really your problem, but many of us have relied on Ipswitch for years and never complained about anything, even where it wasn't totally perfect. I know I just paid the money and felt assured we had a solid path to follow. That is the only issue here and is the bottom line with most of us. We need to trust those we are forced to depend on, we had it and now it's been shaken. Please do the right thing Sir and fix it! Thanks for reading this :) -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of bpollack Sent: Saturday, October 30, 2004 4:59 PM To: [EMAIL PROTECTED] Subject: RE: Re[2]: [IMail Forum] A Quick Note from the Ipswitch Executive Team Yes, but that includes a year of Symantec A/V for an unlimited number of users. If you -want- Symantec, which is, after all, the market leader, it's actually quite a good deal, as many users have already concluded. However, if you -don't- want Symantec bundled in, as it currently is in some ICS packages (which we now understand is not attractive to ISPs, in particular), stay tuned.... Bill Pollack Ipswitch COO -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of John Tolmachoff (Lists) Sent: Saturday, October 30, 2004 7:51 PM To: [EMAIL PROTECTED] Subject: RE: Re[2]: [IMail Forum] A Quick Note from the Ipswitch Executive Team SA for ISP version is listed to be $2295 per year. (Youch!) John Tolmachoff Engineer/Consultant/Owner eServices For You > -----Original Message----- > From: [EMAIL PROTECTED] [mailto:IMail_Forum- > [EMAIL PROTECTED] On Behalf Of Don Schreiner > Sent: Saturday, October 30, 2004 3:34 PM > To: [EMAIL PROTECTED] > Subject: Re: Re[2]: [IMail Forum] A Quick Note from the Ipswitch Executive Team > > We are running IMail 8 unlimited (upgrading since v4). Because we offer web > hosting need unlimited version. Our SA is up for renewal next month. Looking > at http://www.ipswitch.com/Purchase/products/ics.html it seems the > equivalent is the "Service Provider" at $3995 with existing license and > includes their anti-virus (the anti-virus we do not use or need because we > use Declude). If my understanding is correct, then there is no way I can > renew our SA for version 8 unlimited? Or must I pay $3995 next month for > entire new version with SA included for 1 year. Anyone know what the cost of > the SA will be after the first year? > > -Don > > > ----- Original Message ----- > From: "John Tolmachoff (Lists)" <[EMAIL PROTECTED]> > To: <[EMAIL PROTECTED]> > Sent: Saturday, October 30, 2004 4:32 PM > Subject: RE: Re[2]: [IMail Forum] A Quick Note from the Ipswitch Executive > Team > > > The added features of ICS is primarily designed to be used by a company for > its messaging/collaboration needs. It is not packaged with the ISP in mind. > That is why the offered ISP version does not have the collaboration > features, namely IM and WorkGroupShare. > > > > John Tolmachoff > > Engineer/Consultant/Owner > > eServices For You > > > > -----Original Message----- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED] On Behalf Of Bruce Barnes > Sent: Saturday, October 30, 2004 1:21 PM > To: [EMAIL PROTECTED] > Subject: RE: Re[2]: [IMail Forum] A Quick Note from the Ipswitch Executive > Team > > > > are you stating that if you have domain X.Y.Z, domain W.X.Y, domain V.W.X, > domain U.V.W and domain T.U.V and you decide to implement the collaborative > features for domain W.X.Y that you cannot collaborate within the other > domains? > > > > If so, that's just another reason NOT to purchase an unwanted and price > inflated product. > > > > Bruce Barnes > > ChicagoNetTech Inc > > -----Original Message----- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED] Behalf Of Bill Foresman > Sent: Saturday, October 30, 2004 15:13 > To: [EMAIL PROTECTED] > Subject: RE: Re[2]: [IMail Forum] A Quick Note from the Ipswitch Executive > Team > > you guys know that the collaborative features only work for a single domain, > right? > > > > Bill Foresman > Matrosity Hosting > <http://www.matrosityhosting.com/> www.matrosityhosting.com > Office: (850) 656-2644 > > -----Original Message----- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED] On Behalf Of Joe Hansen > Sent: Saturday, October 30, 2004 3:58 PM > To: Eric Coffman > Subject: Re[2]: [IMail Forum] A Quick Note from the Ipswitch Executive Team > > Hello, > > Someone was asking for "Who will actually purchase ISC"? Apparently > Steven loves ISC... > > > > http://www.biosmagazine.co.uk/article.php?id=1270 > > > > > > > > <mailto:[EMAIL PROTECTED]> > > > > > To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html > List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ > Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/
