1. almost
who is using Challenge/Response LOVED the service. They have the option,
on a user-by-user basis, to turn it off.
IMHO, it is a very
GOOD thing and is overwhelmingly liked by the administrations of the three
school systems I talked to.
Addresses can be
PRE-LISTED (as many lists are now telling people to do when they have accessed
a web site that will send a message from a machine and even supplying the
e-mail address to do so.
Until all of the
in-fighting over SPF, CALLER-ID (microsuck's name for their re-worked and
re-launched version of SPF) is resolved and universally adopted, the next
best thing is CHALLENGE/RESPONSE.
1. As
far as the pricing goes, that includes all updates, all support and it can be
purchased for a lot less, just like IMail, from 3rd party
resellers.
2. They
support ANY anti-virus that does dos level scanning, including Norton
Corporate edition.
3. The
new version supports SPF
4. They support
calendaring
5.
They support LISTS and will allow the direct import of Imail
lists.
6. They
support ODBC connectivity.
7. They
support unlimited domains and users
8.
They support IM from the web based client without an added cost, IM is
setup by default to be BY INVITATION ONLY.
9.
They supply a tool to migrate Imail, both users and mail.
10. They
support the ability to archive all incoming and outgoing messages for anyone
who must comply with Sarbaines-Oxley - that's ALL financial institution,
insurance companies, and all publicly held corporations. Incidently
SmarterMail CANNOT do Sarbaines-Oxley archiving - I already talked to their
sales department.
11. The e-mail
server can automatically back up all of the e-mail and users on a regular
schedule.
12. ANY
feature can be DISABLED on a USER-BY-USER or DOMAIN-BY-DOMAIN
basis.
I'll gladly pay a
little more for a customer service department that actually answers their
phones and responds in less than 10 minutes with a solution and who will stay
on the phone with you, like Dell (and like Compaq used to before they
off-shored everything to India with a bunch of people who have no technical
background and don't know the names or anything about any of their own
certified techs) for several hours at a time until a problem is
resolved.
Yes, gentlemen and
women, if we want 1st class tech support that is maintained in the United
States of America then we have to be willing to PAY for it. Just like we
are available to our customers 24 hours a day, 7 days a week and are willing
to bend over backwards to resolve a problem, so are these people. And
this is not conjecture, but from the mouths of people who have actually used
the product and had to deal with the support people.
Bruce
Barnes
ChicagoNetTech
Inc
Bruce wrote:
In addition
to everything we've looking for, it auto-verifies any incoming e-mail
message the first time a message is received from a new e-mail address and
forces the sender to click on a link in the verification message to validate
they are a person and not a machine.
To see an
example, send a message to [EMAIL PROTECTED] and the server
will send a verify message back.
Bad server, bad
server. Search the archives for Challenge/Response. Bad!
John
Tolmachoff
Engineer/Consultant/Owner
eServices For
You
