I really like SmarterMail because the web mail looks awesome and runs in
IIS. I know a lot of people don't care for that but it has served us well. I
can buy enterprise smartermail for less than the cost of ipswitch's new
"support" fee so that works for me. SmarterTools seems to have a lot going
for them so I believe they will adopt whatever new standard comes along well
before ipswitch will.

Bill Foresman
Matrosity Hosting
www.matrosityhosting.com
Office: (850) 656-2644



-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Ted Galerneau
Sent: Sunday, November 07, 2004 4:06 AM
To: [EMAIL PROTECTED]
Subject: RE: [IMail Forum] OT: Need to Vent


What do you think will be your choice Bill? I've been looking at different
possibilities, including hanging in here another year but haven't made a
firm decision yet. While exploring the different possibilities of spam
protection, I talked to this one sales person that is convinced that the
fight against spam will come down to a new standard within the next year. He
said at that time everyone will need to adopt that new standard if they want
to send mail on the Internet. I tend to believe him because of the way he
presented it and all that he said about the each of the big players each
with their own idea about how to solve the growing spam problem.

With this in mind I may just but a Declude band-aid on Imail for now and
wait to see what happens.

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Bill Foresman
Sent: Saturday, November 06, 2004 9:49 PM
To: [EMAIL PROTECTED]
Subject: RE: [IMail Forum] OT: Need to Vent

That's why I'm not clear on how ipswtich is maintaining that their support
is a loss at $495 per year. Doesn't matter anymore as we'll be moving on
anyway but it just begs the question.

Bill Foresman
Matrosity Hosting
www.matrosityhosting.com
Office: (850) 656-2644



-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Paul Navarre
Sent: Sunday, November 07, 2004 12:31 AM
To: [EMAIL PROTECTED]
Subject: RE: [IMail Forum] OT: Need to Vent


> Because their product is SO good that the overall support costs are
> lower.

I would actually think that Cisco would have far more support issues than
Ipswitch due to the relative complexity of their products. While quality of
the products is certainly a large factor, there are only so many ways to
configure email server software. With routers, there are nearly an infinite
number of ways a router might be configured for nearly an infinite number of
situations. Even experienced Cisco consultants wind up contacting Cisco
support for help with tricky installs.

Paul 


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