[IMail Forum] AOL

[Jim Bruner]

1) Our Vice President started getting these about a week ago. As many as 6 a day. So she asked me what was going on. I told her there was a spammer using her email address in the from field and there was nothing i could do about that other that block the AOL bounce messages. Am i correct here in saying that? Here is the bounce...

 

 

****** 67.114.195.162 is not on my network nor is it my user******

****** It appears to me that this user above 67.x.x.x is performing a dictionary attack on AOL with my users email address as the sender******

 

The original message was received at Mon, 29 Nov 2004 12:37:47 -0500 (EST) from adsl-67-114-195-162.dsl.pltn13.pacbell.net [67.114.195.162]

 

*** ATTENTION ***

Your e-mail is being returned to you because there was a problem with its delivery. The address which was undeliverable is listed in the section

labeled: "----- The following addresses had permanent fatal errors -----".

The reason your mail is being returned to you is listed in the section

labeled: "----- Transcript of Session Follows -----".

The line beginning with "<<<" describes the specific reason your e-mail could not be delivered. The next line contains a second error message which is a general translation for other e-mail servers.

Please direct further questions regarding this message to your e-mail administrator.

--AOL Postmaster

----- The following addresses had permanent fatal errors ----- <[EMAIL PROTECTED]>

----- Transcript of session follows ----- ... while talking to

air-xk02.mail.aol.com.:

>>> RCPT To:<[EMAIL PROTECTED]>

<<< 550 MAILBOX NOT FOUND

550 <[EMAIL PROTECTED]>... User unknown

 

2) Then she replies back to me saying that she contacted AOL second level support.... this is what they told her...

 

They said we potentially have a port open and/or a worm/Trojan that is allowing this. They said we should run a full virus scan on every computer in the network to make sure they are clean.

They also said you can go to postmaster.aol.com and set up a feedback loop so you will be notified anytime anyone from our network sends something into aol that they consider spam. They said it will create a whitelist that will let you track the sender as well as being notified of how often this is happening.

Can someone confirm that my explanation to her is valid?

 

TIA

 

Jim W. Bruner

Network Admin.