We found out the other day that lightspeed is now doing the safe search on moderate instead of strict safe search so keep that in mind. According to one of the big wigs at lightspeed (heaven knows we have talked to them almost daily now for a month), the tech people are asking them to put it back to strict or allow us the choice.
I will explain our problem. A teacher brought the school laptop back after break and used it on his home network which was having problems at the time (Yes we tell them not to but usually the agent is updated). He then put it on our network and it caused problems. It was knocking down our internet. I finally found the msddlle.exe running and found out the new version of a virus came out around Dec 28 and guess who had it, YES we did! We have been fighting it ever since. I believe that it stops the security agent from running active threat, because we can run a scan and it finds the virus but it still allows that virus to reload and other viruses to reload. I am no tech support from lightspeed (probably craig and I could be by now) but we have told them what we think it is doing. Since I haven't been very pleasant with the lightspeed people the past week, they are now taking a more active look at our problem and hopefully they have it solved today. The funny thing was, we could look in the unknown programs file while lightspeed was running and Craig and I are able to point at other versions of the virus but lightspeed wasn't seeing them and of course you can't delete anything out of unknown programs thru the security agent. Cross your fingers and my true readhead temper is showing with the company. Craig and I have made a few suggestions on how to improve the product, Craigs were nicer than my suggestions and I hope they use his over mine! Now you know why I have had to hold back and hope you guys don't get what we have. BTW: What is a mac??????? Thanks! Jon W. Hueser- MSE, Ed. S MS/HS Principal Technology Director East Greene CSD 405 12th Street South Grand Junction, IA 50107 515-738-2411 x241 Fax: 515-738-5719 ---------------------------------------- From: Koenck, "Chris" <chris.koe...@estherville.k12.ia.us> Sent: Thursday, January 29, 2009 2:08 PM To: info-tech@aea8.k12.ia.us Subject: RE: [info-tech] Lightspeed We use Lightspeed for Content Filtering, Anti-virus, and Spam Filtering. We had some user identification issues early in the implementation, but everything has been great since. The problem was a mismatch of Security Agent Versions. Once everything was running 7.0 and up, we were good. Terminal Service users need LS Guide to resolve usernames. It is on the LightSpeed Wiki. We haven't had any virus issues...but we are locked down pretty tight. We even force Google as the search engine choice, all others are blocked, which forces safe search. I even have one Mac and he has the Mac User Agent installed which allows reporting to be done on his traffic. I haven't upgraded to 7.02 yet, but plan to do so shortly. Chris Koenck Network Specialist Head Wrestling & Boys' Tennis Coach Estherville Lincoln Central CSD 712-362-8404-office 712-380-2337-cell -----Original Message----- From: Pearson, Jeremy [mailto:jpear...@fort-dodge.k12.ia.us] Sent: Thursday, January 29, 2009 1:56 PM To: info-tech@aea8.k12.ia.us Subject: RE: [info-tech] Lightspeed They do make a Mac Client, Lance. http://wiki.lightspeedsystems.com/display/KB/Mac+Security+Agent+%28MSA%2 9+-+Q20085 -----Original Message----- From: info-tech-ow...@aea8.k12.ia.us [mailto:info-tech-ow...@aea8.k12.ia.us] On Behalf Of Lance Lennon Sent: Thursday, January 29, 2009 1:37 PM To: info-tech@aea8.k12.ia.us Subject: RE: [info-tech] Lightspeed can you say no Mac Client I have called and called, but they have no desire to get that part done. Kahhhhhhhhnnnnnn!!!! Lance --- [This E-mail scanned for viruses by Declude Virus on the server aea8.k12.ia.us] --------------------------------------------------------- Archived messages from this list can be found at: http://www.mail-archive.com/info-tech@aea8.k12.ia.us/ --------------------------------------------------------- --- [This E-mail scanned for viruses by Declude Virus on the server aea8.k12.ia.us] --------------------------------------------------------- Archived messages from this list can be found at: http://www.mail-archive.com/info-tech@aea8.k12.ia.us/ --------------------------------------------------------- --- [This E-mail scanned for viruses by Declude Virus on the server aea8.k12.ia.us] --------------------------------------------------------- Archived messages from this list can be found at: http://www.mail-archive.com/info-tech@aea8.k12.ia.us/ ---------------------------------------------------------
