It is a service that runs on your server. See the following knowledgebase article.
http://wiki.lightspeedsystems.com/display/KB/Required+Settings+for+Full+ Name+Resolution+-+Q11089 ________________________________ From: info-tech-ow...@aea8.k12.ia.us [mailto:info-tech-ow...@aea8.k12.ia.us] On Behalf Of Mueller, Mitch Sent: Monday, February 02, 2009 7:55 AM To: info-tech@aea8.k12.ia.us Subject: RE: [info-tech] Lightspeed Help We have the security agent installed on everything. I did it myself. But it does not always show up on the lightspeed management console. And what is the TTC Identification service. And how do I do that? From: info-tech-ow...@aea8.k12.ia.us [mailto:info-tech-ow...@aea8.k12.ia.us] On Behalf Of Sheets, Jake Sent: Monday, February 02, 2009 7:51 AM To: info-tech@aea8.k12.ia.us Subject: RE: [info-tech] Lightspeed Help Do you have the TTC Identification service running as a domain admin? How about the IP Magic services? The machines that you want to report on must have either the User Agent or Security Agent installed. Jake Sheets Sioux City Schools shee...@siouxcityschools.org ________________________________ From: info-tech-ow...@aea8.k12.ia.us [mailto:info-tech-ow...@aea8.k12.ia.us] On Behalf Of Mueller, Mitch Sent: Monday, February 02, 2009 7:40 AM To: info-tech@aea8.k12.ia.us Subject: [info-tech] Lightspeed Help We need a little more help with the Lightspeed. We still are not getting any users to show up on our reports when using terminal services. Also we do not get a lot of users showing up on stand alone computer either. Is there some setting that I'm missing for that. I know I need to get the LSGuide installed on the terminal server first. Mitch Mueller Emmetsburg Schools mmuel...@emmetsburg.k12.ial.us