No formal policy that I am aware of exists here . . . in those two
hypothetical situations given, I would probably assist with that.
During the day, or after hours without compensation. I, too, have
assisted churches and businesses and even some local people at times
with "easy" fixes/advice, etc. But I will say I usually don't get
hit up with those requests. I have had requests to fix things . . .
to find out that it is an after hours job related thing I have fixed
for someone. Those are the ones that annoy me . . . the rest I
figure in the long run it's good for kids or good "PR" when I do
things. I am clear, however, that if there is priority stuff I need
to get done at school -- then they will have to wait. Which
sometimes they go find someone else and that takes care of the
problem anyway.
On Oct 1, 2009, at 10:16 AM, Frerichs, Chad wrote:
I have been asked by our superintedent to find out what other
schools do in the following hypothetical situations.
1. A teacher has been employed by the state outside of their
regular school contract to develop curriculum for the state. The
teacher encounters a software issue while developing said
curriculum, and asks for technical support from the school
district's IT personel during the regular school day.
2. A teacher is working on their administrative degree. They
encounter an issue accessing the university's library portal while
at school during the contract day. They seek assistance from the
school district's IT personel to fix said issue.
Things to remember:
I charge $60-$80 an hour for outside-my-contract technical support.
The distrcit does not allow me to work on my outside-contract-hours
jobs while here at work.
I do not use school-owned equipment to complete any of these
outside-contract-hours jobs.
The issues encountered were not 'quick fixes' or simple advice.
Some of our tech team thinks we should create some sort of policy
to regulate such situations, others do not. We would like to see
what other districts are doing in similar situations if anything.
Thanks,
Chad Frerichs
Director of Technology
Okoboji Community Schools
