That is probably part of your problem. If there is any way you can get the internal and the server to resolve to the external address when you ping, I think it should clear up the problem.
-HJ ----- Original Message ----- From: "Feind, Adam" <[EMAIL PROTECTED]> To: <[EMAIL PROTECTED]> Sent: Friday, February 07, 2003 3:50 PM Subject: RE: [IpswitchIM_Forum] IM Contact - Unknown State No, The inside resolves to the private address, the server itself resolves to the private address, the external clients resolve to the public NAT address. Adam -----Original Message----- From: Herschel Jones [mailto:[EMAIL PROTECTED]] Sent: Fri 2/7/2003 2:48 PM To: [EMAIL PROTECTED] Cc: Subject: Re: [IpswitchIM_Forum] IM Contact - Unknown State If you ping the host name from outside, inside, and from the server itself, do they all resolve to the same IP? -HJ ----- Original Message ----- From: "Feind, Adam" <[EMAIL PROTECTED]> To: <[EMAIL PROTECTED]> Sent: Friday, February 07, 2003 3:46 PM Subject: RE: [IpswitchIM_Forum] IM Contact - Unknown State This is exactly the way I have the IM server configured. I configured the client with the registry switch as well. I am going to play around some more to see if I can get anything resolved. Thanks, Adam -----Original Message----- From: Herschel Jones [mailto:[EMAIL PROTECTED]] Sent: Fri 2/7/2003 1:59 PM To: [EMAIL PROTECTED] Cc: Subject: Re: [IpswitchIM_Forum] IM Contact - Unknown State Adam I have a similar setup, with a Linksys BEFSR11 router, and all is well. Here is what I had to do. In the NAT gateway host, I entered the FQDN (host.domain.com) that dns resolves to the external IP. Any external users that are also behind a firewall will need to enable client behind nat in the registry. (HKCU\Software\Ipswitch\Messenger\Version 1.0\Settings) Change client behind NAT to 1. Now, as long as the FQDN that users are logging into (whatever is after the @ symbol) resolves to the same IP for external users, internal users, and on the server itself, all should be happy. -HJ ----- Original Message ----- From: "Feind, Adam" <[EMAIL PROTECTED]> To: <[EMAIL PROTECTED]> Sent: Friday, February 07, 2003 1:29 PM Subject: [IpswitchIM_Forum] IM Contact - Unknown State I am trying out the new IPSWITCH IM software. It works great internally but I am getting unknown state outside the firewall. Here is my config: Internal IM server (private address) with external DNS NAT set in general tab PIX firewall with NAT and proper access-lists Correct DNS external configuration Broadband cable connection to linksys router running NAT on client side Linksys has 5177 forwarded to internal private ip address: Connectivity is: IM (10.1.1.1) to PIX 10.1.1.2 to NAT 65.65.65.2 to Broadband 24.24.24.24 to client 192.168.1.100 I can log in, and if someone initiates a chat I can chat. I cannot initiate a chat because the status is unknown. Users internally see me as ONLINE when I sign in. Any thoughts? I believe NAT is running fine because I can sign in and can chat. Thanks in advance. Adam To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/ipswitchim_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/Instant_Messenger/index.asp To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/ipswitchim_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/Instant_Messenger/index.asp To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/ipswitchim_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/Instant_Messenger/index.asp To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/ipswitchim_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/Instant_Messenger/index.asp
