I am not sure how I can accomplish this as the server is just behind the firewall.  If 
the clients resolve to the external address then the internal clients will not work.  

The server has an IP address of 10.1.69.222 which all resolve to im.server.com

The external server is 65.2xx.2xx.2xx and it resolves to im.server.com

If I change the internal DNS to point to the outside NAT will not allow the addresses 
to come back into the system.

Since the server is actually an internal server that is why I have everything 
resolving inside for inside clients (and they work fine).

I guess what you are saying is that the internal and external DNS's need to resolve to 
a server on the outside or the dmz.

Do you have a rule of thumb as to requirements for server capacity vs number of 
clients?

Thanks,


Adam


-----Original Message-----
From:   Herschel Jones [mailto:[EMAIL PROTECTED]]
Sent:   Fri 2/7/2003 2:53 PM
To:     [EMAIL PROTECTED]
Cc:     
Subject:        Re: [IpswitchIM_Forum] IM Contact - Unknown State
That is probably part of your problem.  If there is any way you can get the
internal and the server to resolve to the external address when you ping, I
think it should clear up the problem.

-HJ

----- Original Message -----
From: "Feind, Adam" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Friday, February 07, 2003 3:50 PM
Subject: RE: [IpswitchIM_Forum] IM Contact - Unknown State


No,

The inside resolves to the private address, the server itself resolves to
the private address, the external clients resolve to the public NAT address.

Adam


-----Original Message-----
From: Herschel Jones [mailto:[EMAIL PROTECTED]]
Sent: Fri 2/7/2003 2:48 PM
To: [EMAIL PROTECTED]
Cc:
Subject: Re: [IpswitchIM_Forum] IM Contact - Unknown State
If you ping the host name from outside, inside, and from the server itself,
do they all resolve to the same IP?

-HJ

----- Original Message -----
From: "Feind, Adam" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Friday, February 07, 2003 3:46 PM
Subject: RE: [IpswitchIM_Forum] IM Contact - Unknown State


This is exactly the way I have the IM server configured.  I configured the
client with the registry switch as well.

I am going to play around some more to see if I can get anything resolved.

Thanks,

Adam


-----Original Message-----
From: Herschel Jones [mailto:[EMAIL PROTECTED]]
Sent: Fri 2/7/2003 1:59 PM
To: [EMAIL PROTECTED]
Cc:
Subject: Re: [IpswitchIM_Forum] IM Contact - Unknown State
Adam
I have a similar setup, with a Linksys BEFSR11 router, and all is well.
Here is what I had to do.  In the NAT gateway host, I entered the FQDN
(host.domain.com) that dns resolves to the external IP.  Any external users
that are also behind a firewall will need to enable client behind nat in the
registry. (HKCU\Software\Ipswitch\Messenger\Version 1.0\Settings) Change
client behind NAT to 1.  Now, as long as the FQDN that users are logging
into (whatever is after the @ symbol) resolves to the same IP for external
users, internal users, and on the server itself, all should be happy.

-HJ

----- Original Message -----
From: "Feind, Adam" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Friday, February 07, 2003 1:29 PM
Subject: [IpswitchIM_Forum] IM Contact - Unknown State


I am trying out the new IPSWITCH IM software.  It works great internally but
I am getting unknown state outside the firewall.  Here is my config:

Internal IM server (private address) with external DNS NAT set in general
tab
PIX firewall with NAT and proper access-lists
Correct DNS external configuration
Broadband cable connection to linksys router running NAT on client side
Linksys has 5177 forwarded to internal private ip address:

Connectivity is:

IM (10.1.1.1) to PIX 10.1.1.2 to NAT 65.65.65.2 to Broadband 24.24.24.24 to
client 192.168.1.100

I can log in, and if someone initiates a chat I can chat.  I cannot initiate
a chat because the status is unknown.

Users internally see me as ONLINE when I sign in.

Any thoughts?  I believe NAT is running fine because I can sign in and can
chat.

Thanks in advance.

Adam

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