|
Bis Mil Laa - Hir Rah
Maanir Rahiim
Dear Mr.Amir Shafi
Sahib,
Assalamu Alaikum,
AoA,
Following
parameters required to be met by ISPs for Quality Service
1.
1. Min B/W for Internet 256K / 512K / 1 Mb / 2 Mb
2.2. No. of Corresponding PRIs 2 / 4 / 6 / 12
3.3. Min down load speed 1.6.K-2K
4.4. To monitor
the QoS two free of cost internet accounts will be provided by each ISP at
each
point of presence to PTA
5.5. Busy hours 2200-2300 will be observed for
testing of QoS
6.
6. Rep of
Computer Society, PASHA, renowned academicians (to be nominated by MoST) will
monitor the service quality of each ISP on monthly basis and
submit report to
MoST/PTA
7.7. PTA will give
one month notice for degraded service. In case service is not improved PTA will
give hearing
8. If service is no up to standards the user
have to pay old rate/ arrears
9. Service has no back-up arrangements, if
service goes down for 15 or more
day User cannot ask PTCL for
restoration and he has to pay for this period.
Wish you all the best.
Sanaullah Bhutta
President ISPAK Internet Service Providers Association of Pakistan 114 -Caesar's Towers, Main Shahrah-e-Faisal, Karachi. Phone: 021 - 7786232 - 7786339 -
Fax: 021- 7786247 Mobile 0300 8243500 [EMAIL PROTECTED]- [EMAIL PROTECTED] |
BEGIN:VCARD VERSION:2.1 N:;sbhutta FN:sbhutta EMAIL;PREF;INTERNET:[EMAIL PROTECTED] REV:20010712T032549Z END:VCARD
