On 9/4/2013 2:32 PM, roboboot wrote:
> if you release it as open
> source you should give some sort of support to the open source community.

Let me rephrase this assumption (because it's wrong):

if you release it as open
source the open source community should give some sort of support to the open 
source community.

Granted, this sentence doesn't sound correct either, but I hope you 
understand why I changed it: the nature of an open source project is 
that the community supports the project. Surely, you didn't mean to say 
that I as an individual am obliged to give support? The last time I 
checked, I lived in a free country. Nobody can force me to work for free.

> And you do this!

I'm part of the community, and therefore I give support whenever I can.

> Said that, and obviously IMHO, could you tell me if the problem I have is a
> bug or is something that I do in a wrong way?

I know iText core inside-out (and I fix bugs whenever I find them), but 
I don't know anything about XML Worker (I didn't write it; I don't 
currently use it). How could I tell if the problem you have is a bug or 
something that you do in a wrong way?

I've seen tickets with the same question (both in XFA and XML Worker) on 
the paid ticketing system. They've always been closed as "fixed" by the 
customers, so... there must be a fix, but I don't know the details, nor 
do I have the time to study the details.

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