I would try and turn off the virus program and then start up jaws. If Jaws works successfully after that, you have your answer. Should that be the case, try and uninstall the virus program and install your favorite one instead. Hope this helps!
Reese ----- Original Message ----- Good morning, My husband surprised me with a new hp pavilion 64 bit laptop. He bought a anti virus I am thinking it is web root not sure, it was already installed on the unit. For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/