Hi Rich, Below are steps on how to delete / / remove / uninstall & reinstall your USB port drivers. Make sure that everything is unplugged from your USB ports except for your keyboard & mouse if you use 1. These steps are for XP users.
1. Go to system properties. Here are 3 ways to open System Properties. A. Press the Windows Key + Pause Key. B. Open the control panel, press the letter S, until you land on System Properties, & press enter. C. Go to your desktop, Highlight My Computer, Press Alt + emter key. 2. Control + Tab, 2 times to the Hardware Tab. 3. Tab 1 time to Device Manager / Device Manager button, press the spacebar, & tab 1 time to your computer Tree View. 4. Arrow down this list to, Universal Serial Bus controllers, & press right arrow to open. 5. You need to uninstall every item in this list, reboot the computer, & Windows will reinstall everything that you have uninstalled. A. Arrow down the list to highlight 1 item at a time. With each item highlighted, press your applications / context menu key. B. Arrow down the list that opens & press enter on the Uninstall option. Do this on each item in the Universal Serial Bus controllers folder list. C. After you have uninstalled all the items, Press Alt + F4 to close everything, & reboot the computer. When you reboot the computer Windows will reinstall all the drivers that you uninstalled earlier. Doing this got the USB Ports working again in this particular instance. If your USB ports don't work after following the steps above, you have more serious issues. Take care. Mike This email was sent from my, iBarstool. ----- Original Message ----- From: Rich To: jaws-users-list@jaws-users.com Sent: Sunday, September 08, 2013 6:24 PM Subject: Re: [JAWS-Users] Can not find the drive with new devices. I have XP pro. Remove the ports? That sounds complicated. ----- Original Message ----- From: "Siobhan" <littlesailorg...@comcast.net> To: <jaws-users-list@jaws-users.com> Sent: Sunday, September 08, 2013 7:31 PM Subject: Re: [JAWS-Users] Can not find the drive with new devices. > There is another way. I haven't done it in ages, and I'll look it up > before I tell you to do it. But I used to have a dell that acted up. I had > to actually remove the usb ports, then when I rebooted, they showed up > againa dn things worked fine. as I said, I'l look it up then get back to > you. You have Windows eight? Let me know so I can get the right steps. > On Sep 8, 2013, at 7:25 PM, "Jorge Rivas" <jorgethehang...@gmail.com> > wrote: > >> Throw out that external USB hub.. >> OR MAYBE BLOW OUT THE USB PORTS WITH THE COMPRESS AIR CAN. >> >> Jorge >> >> >> -----Original Message----- >> From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On >> Behalf Of Shai >> Sent: Sunday, September 08, 2013 6:07 PM >> To: jaws-users-list@jaws-users.com >> Subject: Re: [JAWS-Users] Can not find the drive with new devices. >> >> Hi, >> Try doing a windows e and after you have reached the c drive doing a left >> or >> a right arrow to try and find those devices. Perhaps you have a view >> enabled >> that does not list the devices in a list. >> If you still can not locate those devices perhaps try disconnecting any >> USB >> hub you may be using and plug the device directly into the USB port. If >> you >> can still not see the device, you may need to use software to access >> the >> device and not windows itself. >> Hope that helps >> >> >> >> -----Original Message----- >> From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On >> Behalf Of Rich >> Sent: Sunday, September 08, 2013 2:40 PM >> To: jaws-users-list@jaws-users.com >> Subject: Re: [JAWS-Users] Can not find the drive with new devices. >> >> One device is a cell phone and the other is a "leap frog" reading device. >> >> Rich >> ----- Original Message ----- >> From: "Rick Justice" <ricjust...@jaws-users.com> >> To: <jaws-users-list@jaws-users.com> >> Sent: Sunday, September 08, 2013 4:48 PM >> Subject: Re: [JAWS-Users] Can not find the drive with new devices. >> >> >>> Hi Rich, >>> Not everyUSB device shows up in the list of drives. >>> What type of device is it? >>> >>> Rick Justice >>> >>> "Old people aren't dumb, they have just forgotten more >>> than younger people have had a chance to learn!" >>> >>> ----- Original Message ----- >>> From: "Rich Hamel" <rcha...@bellsouth.net> >>> To: <jaws-users-list@jaws-users.com> >>> Sent: Sunday, September 08, 2013 4:23 PM >>> Subject: [JAWS-Users] Can not find the drive with new devices. >>> >>> >>> Hi all >>> I hope the subject line is accurate. >>> I have XP pro and 14.0. >>> I am unable to find devices I plug in to my USB port . >>> I go to "my computer" and I see a list that includes "C" drive and CD, >>> etc. >>> but , not, the new device I plug in to the front of the PC through a USB >>> port. >>> There is a USB hub. >>> When I go in to control panel and add new hardware, I see a bunch of >>> USB >>> items with useless labels. >>> >>> I've looked through the items in the "C" drive but nothing looks like >>> the >>> device >>> >>> The software has been installed, and I hear the "ding" when I plug the >>> different devices in. >>> I assume that whenever a device is plugged in to the USB, I would see it >>> listed as "F" drive or something like that, in "my computer". >>> >>> I don't see anything listed when I hit insert F 10 or 11 either. >>> Thanks for any help. >>> >>> I don't have this problem on my other PC that is XP home. >>> >>> >>> Rich >>> For answers to frequently asked questions about this list visit: >>> http://www.jaws-users.com/help/ >>> >>> >>> For answers to frequently asked questions about this list visit: >>> http://www.jaws-users.com/help/ >> >> >> For answers to frequently asked questions about this list visit: >> http://www.jaws-users.com/help/ >> >> >> For answers to frequently asked questions about this list visit: >> http://www.jaws-users.com/help/ >> >> >> For answers to frequently asked questions about this list visit: >> http://www.jaws-users.com/help/ > > > For answers to frequently asked questions about this list visit: > http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
