Mike, thank you. That's what I was intending to tell him. Been a long time 
since i used xp. ;)
Siobhan
On Sep 9, 2013, at 9:16 AM, "Mike B." <mb69ma...@charter.net> wrote:

> Hi Rich,
> 
> Below are steps on how to delete / / remove / uninstall & reinstall your USB 
> port drivers.  Make sure that everything is unplugged from your USB ports 
> except for your keyboard & mouse if you use 1.  These steps are for XP 
> users.
> 
> 1. Go to system properties.  Here are 3 ways to open System Properties.
> A. Press the Windows Key + Pause Key.
> B. Open the control panel, press the letter
> S, until you land on System Properties, & press enter.
> C. Go to your desktop, Highlight My Computer, Press Alt + emter key.
> 
> 2. Control + Tab, 2 times to the Hardware Tab.
> 
> 3. Tab 1 time to Device Manager / Device Manager button,  press the
> spacebar, & tab 1 time to your computer Tree View.
> 
> 4. Arrow down this list to, Universal Serial Bus controllers, & press right
> arrow to open.
> 
> 5. You  need to uninstall every item in this list, reboot the computer, &
> Windows will reinstall everything that you have uninstalled.
> 
> A. Arrow down the list to highlight 1 item at a time.  With each item
> highlighted, press your applications / context menu key.
> 
> B. Arrow down the list that opens & press enter on the Uninstall option.  Do
> this on each item in the Universal Serial Bus controllers folder list.
> 
> C. After you have uninstalled all the items, Press Alt + F4 to close
> everything, & reboot the computer.
> 
> When you reboot the computer Windows will reinstall all the drivers that you
> uninstalled earlier.  Doing this got the USB Ports working again in this
> particular instance.  If your USB ports don't work after following the steps 
> above, you
> have more serious issues.
> Take care.
> Mike
> This email was sent from my, iBarstool.
> 
> ----- Original Message ----- 
> From: Rich
> To: jaws-users-list@jaws-users.com
> Sent: Sunday, September 08, 2013 6:24 PM
> Subject: Re: [JAWS-Users] Can not find the drive with new devices.
> 
> 
> I have XP pro.
> Remove the ports? That sounds complicated.
> ----- Original Message ----- 
> From: "Siobhan" <littlesailorg...@comcast.net>
> To: <jaws-users-list@jaws-users.com>
> Sent: Sunday, September 08, 2013 7:31 PM
> Subject: Re: [JAWS-Users] Can not find the drive with new devices.
> 
> 
>> There is another way. I haven't done it in ages, and I'll look it up
>> before I tell you to do it. But I used to have a dell that acted up. I had
>> to actually remove the usb ports, then when I rebooted, they showed up
>> againa dn things worked fine. as I said, I'l look it up then get back to
>> you. You have Windows eight? Let me know so I can get the right steps.
>> On Sep 8, 2013, at 7:25 PM, "Jorge Rivas" <jorgethehang...@gmail.com>
>> wrote:
>> 
>>> Throw out that external USB hub..
>>> OR MAYBE BLOW OUT THE USB PORTS WITH THE COMPRESS AIR CAN.
>>> 
>>> Jorge
>>> 
>>> 
>>> -----Original Message-----
>>> From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
>>> Behalf Of Shai
>>> Sent: Sunday, September 08, 2013 6:07 PM
>>> To: jaws-users-list@jaws-users.com
>>> Subject: Re: [JAWS-Users] Can not find the drive with new devices.
>>> 
>>> Hi,
>>> Try doing a windows e and after you have reached the c drive doing a left
>>> or
>>> a right arrow to try and find those devices. Perhaps you have a view
>>> enabled
>>> that does not list the devices in a list.
>>> If you still can not locate those devices perhaps try disconnecting any
>>> USB
>>> hub you may be using and plug the device directly into the USB port. If
>>> you
>>> can still not see the device,   you may  need to use software to access
>>> the
>>> device and not windows itself.
>>> Hope that helps
>>> 
>>> 
>>> 
>>> -----Original Message-----
>>> From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
>>> Behalf Of Rich
>>> Sent: Sunday, September 08, 2013 2:40 PM
>>> To: jaws-users-list@jaws-users.com
>>> Subject: Re: [JAWS-Users] Can not find the drive with new devices.
>>> 
>>> One device is a cell phone and the other is a "leap frog" reading device.
>>> 
>>> Rich
>>> ----- Original Message ----- 
>>> From: "Rick Justice" <ricjust...@jaws-users.com>
>>> To: <jaws-users-list@jaws-users.com>
>>> Sent: Sunday, September 08, 2013 4:48 PM
>>> Subject: Re: [JAWS-Users] Can not find the drive with new devices.
>>> 
>>> 
>>>> Hi Rich,
>>>> Not everyUSB device shows up in the list of drives.
>>>> What type of device is it?
>>>> 
>>>> Rick Justice
>>>> 
>>>> "Old people aren't dumb, they have just forgotten more
>>>> than younger people have had a chance to learn!"
>>>> 
>>>> ----- Original Message ----- 
>>>> From: "Rich Hamel" <rcha...@bellsouth.net>
>>>> To: <jaws-users-list@jaws-users.com>
>>>> Sent: Sunday, September 08, 2013 4:23 PM
>>>> Subject: [JAWS-Users] Can not find the drive with new devices.
>>>> 
>>>> 
>>>> Hi all
>>>> I hope the subject line is accurate.
>>>>  I have XP pro and 14.0.
>>>> I am unable to find devices I plug in to my USB port .
>>>> I go to "my computer"  and I see a list that includes "C" drive and CD,
>>>> etc.
>>>> but , not, the new device I plug in to the front of the PC through a USB
>>>> port.
>>>> There is a USB hub.
>>>> When I go in to control panel and add new hardware,  I see a bunch of
>>>> USB
>>>> items with useless labels.
>>>> 
>>>> I've looked through the items in the "C" drive but nothing looks like
>>>> the
>>>> device
>>>> 
>>>> The software has been installed, and I hear the "ding" when I plug the
>>>> different devices in.
>>>> I assume that whenever a device is plugged in to the USB, I would see it
>>>> listed as "F" drive or something like that, in "my computer".
>>>> 
>>>> I don't see anything listed when I hit insert F 10 or 11 either.
>>>> Thanks for any help.
>>>> 
>>>> I don't have this problem on my other PC that is XP home.
>>>> 
>>>> 
>>>> Rich
>>>> For answers to frequently asked questions about this list visit:
>>>> http://www.jaws-users.com/help/
>>>> 
>>>> 
>>>> For answers to frequently asked questions about this list visit:
>>>> http://www.jaws-users.com/help/
>>> 
>>> 
>>> For answers to frequently asked questions about this list visit:
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>>> 
>>> For answers to frequently asked questions about this list visit:
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>>> 
>>> For answers to frequently asked questions about this list visit:
>>> http://www.jaws-users.com/help/
>> 
>> 
>> For answers to frequently asked questions about this list visit:
>> http://www.jaws-users.com/help/
> 
> 
> For answers to frequently asked questions about this list visit:
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