Yes, the customer reviews are listed on the details page for each product
returned on the results page using the screen reader-optimized version of
Amazon.com. But the results page itself does not contain overall review
ratings for each product, like on the normal version of Amazon.com. So
there is no quick way to get an idea of a product's rating without clicking
on its details page for more information, which is a royal pain. And the
optimized version only contains five results per page, and there is no way
to increase this number. Finally, the optimized version does not have
headings for each product on the results page, which makes navigation
somewhat more cumbersome. Although the optimized version of Amazon.com is
certainly usable, it is not really useful for my purposes, and I much prefer
the normal, full version.
Gerald
----- Original Message -----
From: "Judy" <bunchkinb...@sbcglobal.net>
To: <jaws-users-list@jaws-users.com>
Sent: Tuesday, July 22, 2014 5:40 PM
Subject: Re: [JAWS-Users] Problems Accessing Amazon.com
Gerald, just one comment. I use the version of Amazon for screen readers,
as
I refuse to go through all that was just described. For each product I
choose there is a link for customer reviews and I read all of them, so I
don't imnderstand your comment about not having product reviews, they are
there. It can be a bit scanty on some info for some things, that is true,
but so far for what I buy it is fine for me and better for my blood
pressure. (smile) Judy & Tallie
-----Original Message-----
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Gerald Levy
Sent: Tuesday, July 22, 2014 11:53 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Problems Accessing Amazon.com
Well, I'm glad I'm not the only one having problems with Amazon.com. I do
a
lot of shopping there, and the JAWS hanging problem is turning into a
major
nuisance. When I access Amazon.com using Firefox 29, the first link at
the
top of the home page is for accessing the version of Amazon.com optimized
for screen readers. But whether I press "E", or scroll down from the top
of
the page using the down arrow key, I cannot locate any search edit field.
There are plenty of links for products that Amazon is trying to push,
along
with links to products I have recently viewed, but no way to search for a
particular product of interest. I suspect that Firefox recognizes JAWS
and
automatically suppresses the normal home page to force screen reader users
to access the optimized home page on which there is a search edit field.
But as I stated earlier, the optimized version of Amazon.com for screen
readers leaves a lot to be desired.
Gerald
----- Original Message -----
From: "Steve" <pipeguy...@gmail.com>
To: <jaws-users-list@jaws-users.com>
Sent: Tuesday, July 22, 2014 11:35 AM
Subject: Re: [JAWS-Users] Problems Accessing Amazon.com
Gerald,
I have occasionally had the same issue with Amazon and Jaws, where the
page fails to display and hangs Jaws. I have seen it with my IE11
version
as well.
I, unfortunately, can't help you with Firefox. I don't recall not seeing
the search box with Firefox. I am using Firefox 30 with Jaws 15 on a
Windows 7 machine now.
Just I guess confirming that your experience with Amazon is not an
isolated one. The only problem is that I can never get it to repeat
reliably.
Steve
Lansing, MI
----- Original Message -----
From: "Gerald Levy" <bwaylimi...@verizon.net>
To: <jaws-users-list@jaws-users.com>
Sent: Tuesday, July 22, 2014 10:51 AM
Subject: [JAWS-Users] Problems Accessing Amazon.com
Recently, I have begun to experience problems accessing Amazon.com using
IE 8 with JAWS 9 (or JAWS 13 in demo mode, for that matter) and XP. If
I
type a search phrase into the search edit field on the Amazon.com home
page, the search results page comes up just fine. But sometimes, when I
click on one of the search results to learn more about a particular
product, JAWS suddenly goes silent, and the page does not load
completely. I then have to launch NVDA to close the "stuck" page with
Windows Task Manager, which usually, but not always restores JAWS to
speech. Once JAWS starts speaking again , I can unload NVDA. If I try
to access Amazon.com using Firefox 29, I cannot locate any search edit
field on the home page like I can with IE. Indeed, with Firefox, there
appears to be no search edit field at all on the Amazon.com home page,
and the only way to access a search field is to click on the link for
accessing the version of Amazon.com optimized for screen readers. But I
don't like this optimized version of Amazon.com, because the results
page
leaves out a lot of information I am interested in, like overall review
ratings for each product. Is there any way to locate the search edit
field on the Amazon.com home page using Firefox, or otherwise access the
same normal home page with Firefox that comes up when I access it with
IE? Thanks for any feedback.
Gerald
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