OK. Did first and it remove it. IE went to control and look for cash did not
see that. I did delete everything in IE history. Did run c cleaning and make
sure everything is deleted. I want to make sure everything is done before I
turn IE other wise the message will pop up again.
-----Original Message-----
From: Brian Lee
Sent: Sunday, February 15, 2015 1:43 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] message from web page
Hello Holger,
First of all, if you haven't done much with the computer and the window with
the message is still open then you should kill the process. Go into task
manager by using CTRL with shift and escape. Use CTRL with tab key until
you are in the processes page of the dialog box and in the list of running
processes. If focus is in the list of processes then use the letter I until
you find iexplore.exe. Tab to the "End task" button and use spacebar.
Confirm that you want to end the process by using spacebar on the button
again. You might need to close the task manager and open it again to
confirm if the iexplore.exe process was stopped as it remains in the list
until you close the task manager. If after you reopen the task manager the
iexplore.exe is gone from the list then just close task manager, if not then
kill any remaining iexplore.exe processes.
You can then go into your control panel and open Internet Explorer options.
Tab across until you find the button for clearing Internet cache and do that
procedure. You might then want to run CCleaner to empty temp files from
other locations. Killing the processes and emptying the cache should work
unless the malware got installed.
Take care.
Brian Lee
brianl...@charter.net
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Holger Fiallo
Sent: Sunday, February 15, 2015 10:28 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] message from web page
This happen yesterday.
-----Original Message-----
From: Lenny McHugh
Sent: Sunday, February 15, 2015 12:09 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] message from web page
when did this start? If just today go to system restore and see if you can
restore to a date prior to when it happened.
-----Original Message-----
From: Holger Fiallo
Sent: Sunday, February 15, 2015 1:09 PM
To: jaws-users-list@jaws-users.com
Subject: [JAWS-Users] message from web page
Hi, all
Getting this message from web page and it does not closed when I run my IE.
It says call 888-283-5495. Hellp. I know is a malware. MSE did not see it or
remove it. When I went to microsoft and got their download to remove malware
did not see it or do anything. Help.
Holger Fiallo
For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/
For answers to frequently asked questions about this list visit:
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Holger Fiallo
For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/
For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/
Holger Fiallo
For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/
