Yes, I spent three hours Thursday with a tech support person who said if it worked on his computer it should on mine, but seldom if ever gave me a chance to show him, nice man, but had absolutely no clues installed an IM program that when I was in the window for was totally and completely silent but he could mouse around with it so I should be able to do so, none of the four cursors produced sound that was meaningful, not even "blank." After it popped up one time to many making me need to start a report for the fourth time, I uninstalled it, can't use it, was told by the training department for the company that they knew it did not work and by a tech that he could use it so what was my problem.
It was a remote deal, and normally that has worked for me in the past but this person never tried to truly understand, said he had worked with another Jaws user and blamed the whole problem on Internet Explorer 11 and told me to downgrade, can't do that or at least have not been able to because there is no old version on this relatively new computer. At least my late husband tried to understand and kept a demo of Jaws on his computer so he could work on problems I could not solve alone to see if there really was a problem or a way to get around it. Sometimes his description of how everything was laid out helped tremendously. What I get lately is "on the far right" or on the left about half way down... Then they listen when I pull up a links list or tab forever before I find what they were talking about or never find it. I could accept some problems if I were new to Jaws but have used it since 1998. Where I in Window Eyes which I do have on one computer here, I could see them saying I don't know the program well, I do not know it, have played around with it for a couple of hours one weekend, it isn't a horrible program but the command structure is so different that I can't really make progress and would never put it on the work computer where production is the name of the game. I have tried to learn scripting on a couple of occasions but, have not been able to spend a lot of time with it, so although I can modify one if necessary I can't figure how to write complex ones that may solve some of my issues, but based on what I have seen probably not. Rose Combs roseco...@q.com A picture may be worth a thousand words but it takes up three times the memory! -----Original Message----- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Stan Bobbitt Sent: Friday, April 10, 2015 9:54 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] JAWS-Users] JAWS & sighted assistance This is so great that we're talking about this. It's been a major annoyance for me as well over the years. I get so frustrated telling my girlfriend, "it's right there, JAWS is saying it, listen, hear what it is reading? She does indeed hear what JAWS is saying but tells me that is not what she is seeing on the screen. I sure hope there can be a solution, compromise, a fix LOL. StanB -----Original Message----- From: Alan Robbins Sent: Friday, April 10, 2015 10:25 AM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] JAWS-Users] JAWS & sighted assistance Well I guess this is a big concern for many on the list. I know Eric from FS monitors this list and is fully sighted. Hopefully he will take this to his team as it will require a sighted developer/tech working on JAWS to come up with a solution Best, Al -----Original Message----- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Carolyn Arnold Sent: Friday, April 10, 2015 9:30 AM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] JAWS-Users] JAWS & sighted assistance Right on, David - same here with Jim, who, incidentally, is a very patient man. GIFT (God is forever true), Carolyn ----- Original Message ----- From: "David Moore" <jesusloves1...@gmail.com> To: <jaws-users-list@jaws-users.com> Sent: Friday, April 10, 2015 4:00 AM Subject: [JAWS-Users] JAWS-Users] JAWS & sighted assistance > Hi all, I have the same problem with my sighted wife, Traci. Here is > what happens. I have her listen to what JAWS is saying, and then she > will take the mouse and try to let me hear what she is doing. > However, as soon as she starts moving the mouse pointer, JAWS causes > the print on the screen to move all around so that she cannot even use > the mouse. As soon as I turn JAWS off, she is able to use the mouse > just fine. The problem is that I am not able to hear what she is > doing, so I never learn how to do it for myself. That is what people > are trying to say. It would be nice if the screen didn't move all > around and other weird activity when a sighted person is moving the > mouse around. This is something that really needs brought up to FS > and I am so glad you are talking about this. All of you have a great > one. > > For answers to frequently asked questions about this list visit: > http://www.jaws-users.com/help/ > For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
