How do you find the program in the list when there is no speech? Sometimes when this happens at home I can turn on NVDA and it gets things untangled. But I am not allowed to have NVDA on my work computers, so there goes that workaround.
I too have seen the skipped characters (most often in Outlook), as well as my cursor moving eradically around the document so characters I have typed come out all jumbled up. This happens only with jaws version 16. On 5/5/15, Annette Carr <amca...@verizon.net> wrote: > Yes, I am seeing similar issues. It seems like the computer is hanging up, > so JAWS does not speak, and I can't switch to another open application. > The > silences range from 3 seconds to 34 seconds today. > > I am continuing to have random occurrences of spaces missing from e-mail > replies that I create, and random 1-3 letters will be missing from what I > am > typing in the body of Outlook messages and in Word Documents. > > I've got an open ticket with FS regarding all of this. The problems were > happening with JAWS14 and FS said that I had to update to JAWS 16. After > battling my employer over this, JAWS16 was installed and the problems still > existed. Went back to FS and was told that I had to install the next > update > and the problem would go away. I have since installed the last 2 updates, > with absolute no improvement. I am trying to schedule a phone conference > between FS and my IT department, but it is like herding cats. > > Annette > > > -----Original Message----- > From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On > Behalf Of Kimber Gardner > Sent: Tuesday, May 05, 2015 7:49 AM > To: jaws-users-list > Subject: [JAWS-Users] Jaws 16 frequently goes silent > > Recently I began consistently using jaws 16 and I'm seeing some odd > behavior > which I wonder if anyone can confirm. > > During remote sessions using VPN, jaws 16 frequently goes absolutely silent > for minutes at a time. Occasionally speech will return if I wait long > enough, but often I have to reboot the computer before I am able to regain > speech. > > This same behavior would sometimes occur with older versions of jaws (prior > to jaws 15), but then it seemed to be fixed. > > I work from home several days a week, signed on to my desktop at work and > these frequent silences are very disruptive, not to mention the reboots. > Has > anyone else seen this behavior with jaws 16? I intended to report it to FS, > but I'm not sure even how to explain it since it seems to happen randomly > without regard to what application I may be using at the time. > > Thanks, > Kim > > -- > Kimberly > > For answers to frequently asked questions about this list visit: > http://www.jaws-users.com/help/ > > > For answers to frequently asked questions about this list visit: > http://www.jaws-users.com/help/ > -- Kimberly For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
