Hi the one thing I do first if a link won't open is, go up one line and then hit insert and f7 to open the links. Most times it will then open the link to the page, not always that's when I start the second thing. Then I copy it, and go to Firefox and paste it and then it works. Hope this helps. I also would like to know how not to have the message about pictures when opening an email as there isn't any in the email. Thanks Louise and princess Kiara
-----Original Message----- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Kimber Gardner Sent: November 19, 2015 7:46 AM To: jaws-users-list <jaws-users-list@jaws-users.com> Subject: [JAWS-Users] Links not activating in Outlook 2013 messages Hi All, I've had this problem for quite a while but have just gotten around to posting about it. Frequently when I get email from a company like Audible for example, and the email contains links that are identified as graphic links by Jaws, I am unable to activate the link no matter what I do. Enter does nothing, Jaws cursor and left click does nothing. I know the links are good because I can forward the email to my gmail account (accessed on the web) and activate them there. Is this an Outlook issue? A Jaws issue? Something up with my security settings? Can anyone give me a clue what might be going on here? And maybe how to fix it? Thanks for any thoughts. Kimber -- Kimberly For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/