Hey, By Golly, you just helped solve a problem with attachments I have been
having with Outlook 2007 and attachments. (yea) 
Previously if I opened an attachment all went well but then I could not open
or even get another attachment until I recycled Outlook.
I opened the first attachment, played the song, closed the attachment and
went to the next email which also contained an attachment. 
I tried the JAWS key+A and JAWS did not find any attachments.
Next I used the shift+tab and, low and behold, JAWS found the attachment.
Thanks a whole big bunch.
Cy

-----Original Message-----
From: Jfw [mailto:[email protected]] On Behalf Of Adrian Spratt
via Jfw
Sent: Monday, October 20, 2014 8:26 AM
To: The Jaws for Windows support list.
Subject: RE: Sometimes I can't get to an attachment in outlook

Kimber, when I go to an attachment with Outlook 2010, I do one step
differently. Instead of pressing alt after shift-tab, I right-arrow. 

-----Original Message-----
From: Jfw [mailto:[email protected]] On Behalf Of Kimber Gardner
via Jfw
Sent: Monday, October 20, 2014 8:50 AM
To: The Jaws for Windows support list.
Subject: Sometimes I can't get to an attachment in outlook

Hi All,

In my office we use Outlook 2010 as our email client. Sometimes when
colleagues send me attachments I can't get jaws to focus on the attachment
so I can act on it to either save or open or whatever. It seems the cursor
simply doesn't recognize that there's an attachment present.

Normally, when everything is working, I can open the message then shift tab
to the attachment area, press alt and be placed in the attachment tab. In
the scenario described above, it seems there isn't even an attachment tab to
go to.

Can anyone tell me what's going on?

Thanks,
Kim

--
Kimberly

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