To clarify Kimber's situation, in case someone sees a solution after getting more specifics, I've been corresponding off-list with her. When she shift-tabs, she goes right into the subject line. So, even though JAWS verbalizes "attachments" at the list level, it isn't finding the attachments field at all, never mind the attachments themselves.
Based on a long-ago post by Ed Marquette, I suggested searching for embedded objects with control-shift-o. However, JAWS found no objects. Ed's method, as I understood it, would convert the message to text and place the attachment where it belongs. I can only think something in her organization's network is blocking JAWS from finding attachments, even though it does detect them. Based on this, I hope someone has some more ideas, ideally not involving third-parties. -----Original Message----- From: Jfw [mailto:[email protected]] On Behalf Of Harry Spencer via Jfw Sent: Monday, October 20, 2014 1:00 PM To: 'Lisle, Ted (CHFS DMS)'; 'The Jaws for Windows support list.' Subject: RE: Sometimes I can't get to an attachment in outlook The problem only happens to me when my daughter sends an attachment from her Mac. Harry -----Original Message----- From: Jfw [mailto:[email protected]] On Behalf Of Lisle, Ted (CHFS DMS) via Jfw Sent: Monday, October 20, 2014 9:55 AM To: j Bron; The Jaws for Windows support list. Subject: RE: Sometimes I can't get to an attachment in outlook Most of the time I simply tab over from the subject line. The first thing you should see is Message. Cursor over and you hit the first attachment. However, I have a colleague like the one you describe above. I had to hunt around for his attachments using the JAWS cursor. As I recall, I went to the bottom of the message and started looking from there, but there's no quick and easy way to do it. Wish I knew what makes his messages different. Ted -----Original Message----- From: Jfw [mailto:[email protected]] On Behalf Of j Bron via Jfw Sent: Monday, October 20, 2014 12:46 PM To: 'Kimber Gardner'; 'The Jaws for Windows support list.'; 'Adrian Spratt' Subject: RE: Sometimes I can't get to an attachment in outlook Kim, I agree with Adrian. I also press the right arrow, arrow up to open, press enter and I have the attachment. Judith -----Original Message----- From: Jfw [mailto:[email protected]] On Behalf Of Kimber Gardner via Jfw Sent: Monday, October 20, 2014 12:09 PM To: Adrian Spratt; The Jaws for Windows support list. Subject: Re: Sometimes I can't get to an attachment in outlook Thanks for replying, Adrian. But when I shift tab in this instance, rather than taking me to the attachment area, my cursor goes to the subject line. If I continue to shift tab I cycle through from, to, sent and the body of the message itself. I never reach that area where I expect the attachment is hiding. I can see that there is an attachment because in the message list jaws says attachment, and because my colleague tells me he has sent one. It's a mystery that, I suspect, has something to do with how the sender attaches the attachment. Kim On 10/20/14, Adrian Spratt via Jfw <[email protected]> wrote: > Kimber, when I go to an attachment with Outlook 2010, I do one step > differently. Instead of pressing alt after shift-tab, I right-arrow. > > -----Original Message----- > From: Jfw [mailto:[email protected]] On Behalf Of Kimber > Gardner via Jfw > Sent: Monday, October 20, 2014 8:50 AM > To: The Jaws for Windows support list. > Subject: Sometimes I can't get to an attachment in outlook > > Hi All, > > In my office we use Outlook 2010 as our email client. Sometimes when > colleagues send me attachments I can't get jaws to focus on the > attachment so I can act on it to either save or open or whatever. It > seems the cursor simply doesn't recognize that there's an attachment > present. > > Normally, when everything is working, I can open the message then > shift tab to the attachment area, press alt and be placed in the > attachment tab. In the scenario described above, it seems there isn't > even an attachment tab to go to. > > Can anyone tell me what's going on? > > Thanks, > Kim > > -- > Kimberly > > _______________________________________________ > Jfw mailing list > [email protected] > http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com > > _______________________________________________ > Jfw mailing list > [email protected] > http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com > -- Kimberly _______________________________________________ Jfw mailing list [email protected] http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com _______________________________________________ Jfw mailing list [email protected] http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com _______________________________________________ Jfw mailing list [email protected] http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com _______________________________________________ Jfw mailing list [email protected] http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com _______________________________________________ Jfw mailing list [email protected] http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com
